Address: Redmans Ln, Sevenoaks, TN14 7UB, United Kingdom
Phone: +441959523219
Rating: 4.5
based on 131 reviews.
Lavender Farm Experience
Pros:
"Lovely lavender farm. Opens from the end of June and stays a couple of months until the harvesting is done."
"Enjoyed our time here! We booked a picnic slot on a weekday and were able to take beautiful photos."
"Rows of lavender providing a very serene environment and lots of photo opportunities."
"The Lavender fields were stunning. In full bloom."
"Our kids love charging up and down the rows of lavender, which is always fragrant and full of insects."
"Perfect and most picturesque lavendar field around London."
"It offers guided lavender walks with the most amazing picnic spots."
Cons:
"Apart from the breathtaking beauty of the fields, this is a total rip off!!"
"Not as large as I thought it would be and a very expensive gift shop."
"The so-called tour was not really a tour. It was a 45 min lecture by a double agricultural degree holder, leaving us with 5 minutes of picture taking opportunity of the lavender field."
"We booked the expensive guided tour. This was a mistake as the only field that we were permitted to view was a messy and ugly field at the back."
"Very rude behaviour of staff and owner. We gone from London spend time and money but they just allowed to stay there for 7 minutes as the time is 5 O clock."
"The worst lavender field experience ever. No access to lavender field unless you pay to take their tour."
"Disappointed. Lavender fields were spectacular but expected the Castle Farm shop to have fruit and veg that was grown on the farm, but not the case as all geared up for lavender items."
Customer Service
Pros:
"The entrance and shop staff were really friendly and knowledgeable."
"Staff are very friendly and helpful, even on the hottest day of the year!"
"Family friendly staff."
"Every member of staff we met was knowledgeable, polite, friendly and very welcoming."
"Absolutely stunning place and the staff are so helpful and friendly!"
"Friendly helpful staff, lovely products to look at in a lovely setting."
"Even got a bowl of water for our dog without us even asking."
Cons:
"We were walking to find our way to the reception but were immediately questioned, not welcomed or greeted, with an accusatory tone that we have parked our car in the wrong place!"
"No public toilet, unhelpful staffs."
"Very disappointing especially after spending extra to go on the farm tour and then spending in the overpriced shops after."
"The farm shop itself very cute and nice. But unfortunately the blondie older woman, who seems to be a manager in one second ruined the overall impression."
"Beautiful but sadly ruined by very unfriendly staff who made us feel very unwelcome."
"We received an insincere ‘sorry’ and were waved away."
"Few mins later another worker said there was a toilet in the facility which can be used and kindly gave us the code!! How can someone be so rude??"
Shop and Products
Pros:
"Shop is wonderful too for lavender gifts."
"The shop sells all locally sourced products that are seasonal."
"Great shop with fresh frozen foods from the farm. Beautiful surrounds, free car park."
"The Hop Shop itself is very well stocked with lovely gifts for yourself or a loved one."
"This is a wonderful farm shop with lots of interesting things to look at."
"The shop is fantastic too, has great products, all locally sourced."
"Lovely hidden away gem in kent.. lots of lavender infused goodies.. especially love the lavender honey!"
Cons:
"Even all the products in the shop were massively overpriced."
"25£ for 2 steaks... you can't be serious..."
"Great shop for lavender products. A bit over-priced."
"The farm has a large selection of food, drinks, and lavender based products."
"It's an absolutely delightful way to spend an Afternoon, but, before you go there are very tight Covid restrictions here, so, best to wait until it all gets a bit more relaxed."
"The natural good shop was also a nice spot to visit."
"Very nice farm set between two lovely villages."
Accessibility and Facilities
Pros:
"Castle Farm is one of my favourite place in the UK! It is very accessible, even with public transport."
"Parking is free and lots of space."
"They have plenty of parking, they are well organised."
"There are portable block toilets, so you are disabled you would have to go up three steps to use them."
"All the meat is properly hung and the taste is wonderful, of course, you have to pay more than 'cheap meat' prices for it, but it is well worth it."
"Luckily arrived quite early and manage to find a slot later on the day."
"You have to catch this place just right otherwise it's gone! Porta Loos to be expected in the middle of no where , could do with a Café."
Cons:
"Didn’t understand why there was strict 10 minutes near the Lavender field and 5 minutes on the Lavendin field."
"No access to lavender field unless you pay to take their tour."
"My only complaint is that there isn't a café."
"The place feels cramped and has cars constantly driving through it."
"Steer clear, poor customer service, never mentioned replacement even after I sent photos."
"This place is just amazing… brought peace calm and harmony into my body."
"We had to amend our tickets last minute and they couldn't have been more understanding and helpful!"