Hilltop Farm Reviews Summary

Staff and Service

Pros:

• "Great staff, providing great service."
• "The staff who served us with tea, sandwiches and cakes, were friendly and efficient."
• "Lovely little farm shop filled with great products and really friendly staff."
• "The waitresses were attentive and polite."
• "Staff extremely friendly and efficient."
• "The staff were excellent and very attentive."
• "Everybody was friendly and helpful."

Cons:

• "The drinks arrived 20 minutes later, so we decided to cancel our food as our baby was becoming very unsettled due to the long waits."
• "We waited to be seated along with another couple while the three female teenage employees ignored us and chatted."
• "Remarkably unpleasant staff at the restaurant spoiled an otherwise lovely time at the farm."
• "The staff then treated us appallingly."
• "The woman serving was very impatient with the lady in front of us and very direct when we asked for a breakfast sandwich advertised on the board she replied 'No'."
• "Watched empty handed waitresses walk past tables that needed cleaning repeatedly."
• "The young waitress seemed unpleased that I'd turned up alone on a busy Sunday."

Food Quality

Pros:

• "The food was lovely."
• "The best butcher we know - quality and value for money can't be beaten."
• "The food was excellent."
• "The food was very enjoyable, and arrived quickly."
• "Crusty bread, ham, cheese, pickles and relish were all nice."
• "The food was delicious it was just fab, vegetarian option was great and my Nan had the meat option she said the meat was fresh and tasted so nice."
• "Great food, locally produced and correctly cooked."

Cons:

• "Food looked amazing but unfortunately myself and my son ended up with a dodgy belly after eating their sausage rolls."
• "The whole meal was lukewarm and only able to eat half the fish as the batter on the rest was so hard, I couldn't cut into it."
• "The food awful. It was so bad I was refunded and my friend given a £20 off voucher."
• "The food finally arrived, unfortunately one dish was immediately sent back to the kitchen, a fish finger ciabatta sandwich. Cold, soggy and greasy with absolutely no taste whatsoever."
• "Food pretty disappointing (dry sausages and hard poached eggs)."
• "The meat doesn't seem that fresh."
• "Very disappointing afternoon tea - scones, thin, tiny and dry, sandwiches underfilled and cake uninspiring."

Facilities and Accessibility

Pros:

• "The toilets and showers are the most luxurious that I have ever used at a campsite, and spotlessly clean."
• "Exceptional camp site."
• "It's a scenic location with beautiful views across Warwickshire."
• "Beautiful location with 180° views from outside seating area of the cafe."
• "It's quite beautiful place, has got Cafe, nice grocery where you can get fresh farm food."
• "A farm shop/restaurant atop a hill with wonderful views across the valley."
• "It's a beautiful location indeed on top of a hill with amazing views."

Cons:

• "Clearly they are unused to having customers who use wheelchairs - or so it seemed to us."
• "Not very wheelchair user friendly."
• "There was also not much to entertain at the play park which consisted of only swings and a toddler slide."
• "Don’t bother trying to eat outside on one of the picnic tables, there is at least one wasp nest nearby."
• "Completely overrun by wasps."
• "There’s also loads and loads of wasps everywhere outside which made it hard to eat our food and we also got stung."
• "There was a small sunflower field full of dead and mouldy sunflowers and the walkway was a thin sludge mud trail."

Value for Money

Pros:

• "Reasonable prices £10 ish for a pizza, £7-9 for a burger and £3 for fries."
• "The prices were reasonable."
• "The food was delicious and reasonably priced."
• "All food was very reasonably placed also."
• "Good quality and value."
• "Breakfast good value for money."
• "Good value for money when you see how much land they require to grow."

Cons:

• "Some items are quite pricey, their snack of potatoes are very reasonably priced."
• "Up market fare with (justified) prices to match."
• "Our afternoon tea for 4 was £70. Vastly overpriced."
• "Overall the platter for two was less than generous compared to those we have enjoyed elsewhere .. poor value at £22."
• "Visited yesterday with my wife and ordered a couple of sandwiches which were by no means cheap."
• "After paying admission for two adults and our single 8 inch pumpkin had cost over £18, daylight robbery."
• "They have recently increased the price of their Sunday lunch, which I feel is no longer worth the money as there is nothing special about it."