Address: Bognop Rd, Essington, Wolverhampton WV11 2AZ, United Kingdom
Phone: +441902735724
Rating: 4.4
based on 193 reviews.
Customer Service
Pros:
"Fantastic Customer Service."
"All the staff are friendly, helpful and can't do enough for you."
"The staff were all very friendly and made the afternoon run very smoothly despite us turning up earlier than expected."
"The staff members were friendly and helpful, providing me with information about the various plants and their care."
"Staff were incredibly friendly too."
"Had afternoon tea with daughter inlaw totally enjoyed it cannot fault the food and the place is so lovely staff were very polite and helpful friendly too."
"Staff very welcoming menus provided with additional information prior to sitting down."
Cons:
"you will notice staff memebers staring at you (well at me and my family) again I ignored this and continued with shopping."
"staff inside the shop have no idea what their selling, I enquired about the different Apple juice sold at £3.25 a bottle to which the staff member could not explain the difference between 'Cox' and 'discovery."
"Sadly there is very little that is positive to say. The service was matter of fact, our drinks glasses were unclean."
"I'm afraid my trip was spoiled by an unsmiling cashier who was brusque to the point of rudeness."
"You have staff members answering phone calls that are rude and incompetent."
"The woman that served me was very rude and stingy."
"The service was rude and did not follow up on any requests for cutlery etc."
Food Quality
Pros:
"Great food, can’t get better in the area."
"Lunch at the restaurant was delicious. Happy kids, happy parents!"
"The food was yummy, lots of variety including our vegan selection, all fresh and really well presented."
"Food was excellent. Freshly cooked local produce."
"All of the food was obviously freshly prepared and very tasty."
"Food is great; super sausage, really tasty chicken breasts and pork chops and scrumptious sausage rolls."
"The food is good quality especially the meat."
Cons:
"I have bought a damsen crumble here and picked out over 45 stones.!! Not a single bit of effort went into the making."
"Also food expensive really as it’s very average it’s just a farm after all."
"The food is definitely not worth the money."
"The farm shop was nice but the food was dreadful, two jacket potatoes that were so dry we couldn't eat them."
"The food has become below average."
"Sorry but the mini breakfast was a disgrace, one tiny sausage, one tiny piece of bacon, one egg, half a tomato and some beans for £5 is a rip off."
"The farmers breakfast was average to say the least with the black pudding being very poor quality."
Value for Money
Pros:
"The prices are reasonable with high quality products."
"Produce is very fresh as most is home grown and the meat is hand reared and butchered on site."
"Paid about £4 for a full punnet so still quite good value."
"Will be returning for the meat section veg etc as pricing is much cheaper then supermarkets."
"A little expensive but exceptional quality."
Cons:
"Also they were very expensive £10 for a pumpkin is a little bit steep."
"Not really value for money anymore in my opinion, never was before either to be honest, just lately seems way too overpriced for my liking."
"Kids really enjoyed the pick your own, just so overpriced."
"Nearly £3 for a tiny cup of tea...really."
"They now charge 2 pounds just to look at the strawberries per person!"
"However they’re now charging £2 per adult just to pick fruit, on top of the cost of what you pick."
"Prices way over the top never going back again."
Facilities
Pros:
"Visited today for PYO pumpkins. There was a good variety of pumpkins and plenty to pick, tractor ride was great and young man operating it was lovely."
"Light airy and modern restaurant."
"Lovely restaurant however, good portion sizes for a good price."
"The eating area was clean and airy."
"Good land for pumpkin picking etc good variety to pick from brilliant pricing!"
Cons:
"Ladies bathrooms need an update urgently. Leaky roof with a bucket underneath for several weeks now."
"The ladies has 3 cubicles. The one had no toilet seat (it was on the floor leaning up the sanitary bin) whilst the second cubicle seat was hanging off!"
"My main gripe is that the cord in the disabled toilet is wrapped around itself so is therefore absolutely useless to anyone who may need it."
"The room lacks atmosphere as it was all hard surfaces apart from the curtains, so lots of echoes of cups and plates being sorted."
"The toilets as a whole were very dirty, with dirt all over the floor and doors."
"The toilets were in a mess and felt uncomfortable using them."