The Cavendish Hotel at Baslow Reviews Summary

Room Quality

Pros:

• "The room (number 6) had a great view over fields with Chatsworth house popping out of trees in the distance."
• "Room was beautiful with excellent view but it smelled strongly of disinfectant."
• "Every room was perfectly presented and had a luxurious feel."
• "The rooms are well appointed with comfy beds, hot showers and amenities including fresh milk which is always a treat in hotels."
• "The room itself was large and clean. The beds were clean and comfortable."
• "We had a really comfortable room with a small private patio area which was wonderful."
• "The rooms are fantastic, each room has a different interior design which makes each room special."

Cons:

• "No hand soap in the bathroom, curtain falling down and serious lack of privacy in room with all windows looking onto the car park."
• "We booked 3 rooms and my fiancé and I was put in a disabled bedroom in the coach house with twin beds pushed together."
• "Design in the rooms is old fashioned and stuffy."
• "Really disappointed with my stay here, for the money the rooms weren’t up to par."
• "This hotel isn’t allowed to have air con so if you’re visiting in 30 degree temperatures or more, I would reconsider."
• "We definitely didn't get that. There was no roll top bath or fireplace!"
• "If you require a cold room and air conditioning to sleep it may be hard for you. There is no AC in the rooms."

Service

Pros:

• "From the moment we arrived at the hotel our every need was cater for instantly by friendly professional staff."
• "The waiting staff were friendly."
• "The staff that were there were excellent."
• "Thank you so much to the incredibly kind staff at Cavendish House."
• "Staff fabulous. Food fabulous. Service fabulous. Wine fabulous. Rooms fabulous."
• "The staff were polite and helpful at all times."
• "The staff could not have been more friendly, welcoming and attentive."

Cons:

• "The maitre d' is one of the most miserable people I have ever encountered in a hotel."
• "Rude waiting staff, except for two (young lady and man) who were lovely."
• "Staff were unfriendly and we were ignored for 10 minutes when first arriving."
• "When the young sullen waitress arrived with our drinks, she informed us that we were in a non servicable area."
• "Staff seemed out of their depth and flustered."
• "Why are all the staff so miserable here?"
• "The woman who was on reception was so rude to us."

Food Quality

Pros:

• "Food in the gallery restaurant absolutely stand out."
• "Food was tasty."
• "Both of them tasted great. We finished off with the pistachio creme brûlée and liked it just as well as we did our entrees."
• "Food is of the highest of standards."
• "The chef's tasting menu at the table in the kitchen was phenomenal!!!!"
• "Food is pricey, but you get what you pay for and every plate was left spotless."
• "The food in the restaurant is absolutely first class."