The Lemon Tree Reviews Summary

Food Quality

Pros:

• "Food was delicious for all."
• "Everything tasted delicious and fresh."
• "Early dinner 6pm food was fantastic, a different level from what I’ve experienced in Wrexham before."
• "Superb food, you can really taste the quality."
• "Sunday lunch was top notch really enjoyed the food and the staff couldn't be more helpful."
• "Every course was delicious using Welsh, seasonal produce - we can’t wait to visit again soon!"
• "The food was delicious. Everything we had was excellent and we all thoroughly enjoyed our meals."

Cons:

• "The turkey dinner was a massive disappointment we paid premium price for a tiny, and I mean TINY dinner."
• "Food looked better than it tasted."
• "The salmon sandwiches were very over powering."
• "I ordered the sea bass which was £13.75. I did not enjoy it there was something not right about the taste."
• "Food was lovely but not a great choice."
• "Had a family evening meal at the lemon tree for Christmas Eve, the meal itself was terrible!"
• "The food was poor and overpriced."

Staff and Service

Pros:

• "The Staff were great and very obliging."
• "Service was warm, friendly and attentive."
• "The staff was extremely accommodating and very friendly."
• "Very friendly, attentive and professional staff - Well presented and lovely food - nice, comfortable and clean place to stay."
• "The staff were fantastic, the food at the restaurant was superb."
• "The staff incredibly welcoming and couldn't do enough to help us."
• "Staff very friendly and professional."

Cons:

• "Let down by poor service and rude staff."
• "The female staff member who worked on the Saturday and was there again for breakfast on the Sunday was so unfriendly. Lacks customer service skills."
• "The staff didn't make our experience very enjoyable."
• "Told to pay at the bar if we wanted to split, the servers then started putting away cutlery whilst we were waiting to pay.. Very poor customer service."
• "The service was disgusting the waitress with the tattoo on her neck had a real attitude."
• "Staff were rude (including the manager) and could hear kitchen staff swearing in the background."
• "Service was very poor, wine bottle put on the table unopened and unserved."

Room Comfort and Amenities

Pros:

• "The rooms are modern an spacious offering all basic amenities."
• "Rooms are spacious and comfortable, with tea/coffee/hot chocolate supplied."
• "First occasion we stayed in the new annexe in a nice new modern room (room 12) equipped with a fridge and microwave."
• "The rooms are very comfortable and complete with everything you need."
• "The rooms were well equipped and comfortable."
• "The room was very clean and well presented, towels and toiletries.. Water.. Tea and coffee..."
• "The Room is tastefully decorated and the Bed was very comfortable."

Cons:

• "Rooms are a little to be desired."
• "The room was small."
• "The windows seem quite poorly noise insulated."
• "The room seemed to receive quite a lot of music noise from the bar area until it closed."
• "Very disappointed, false advertising of the property, small room of which was stifling even with window open."
• "Our room was slightly disappointing as I'd say it was more suited to single occupancy and the decor was a bit dated."
• "The rooms are not maintained very well. I.e. shower not fixed properly which meant I was holding the shower head whilst trying to shower."

Value and Pricing

Pros:

• "Great value."
• "Free water and tea/coffee facilities."
• "The food is great, and all for a good price."
• "The food was absolutely amazing and the fact that you can get a 3 course for around 30 pounds is an amazing deal for the quality of the food."
• "The afternoon teas was absolutely delicious, freshly prepared and great value."
• "The choice of deli was exquisite and remarkably cheap considering other high end places."
• "The food is absolutely amazing- some of the best I've had in all the UK."

Cons:

• "The portions were quite small but the food made up for it."
• "The food was edible but portions were noticeably small, and the lamb was of a very poor quality."
• "Serving sizes in the restaurant were quite small, and my wife's steak was very tough."
• "Food expensive, very tasty but not value for money."
• "Very over expensive for the quality and taste."
• "Prices expensive compared to other venues with just as nice food."
• "Had afternoon tea here - only one of each item available when sharing so not worth £12.50 in my opinion."