Staffordshire Grill Reviews Summary

Service

Pros:

• "The staff were very attentive and friendly which made our visit very enjoyable."
• "The staff are SUPER friendly and helpful."
• "Staff very friendly and welcoming."
• "Staff really friendly even though the place was really busy Shania never tried to rush us."
• "The staff were very polite and attentive."
• "Our server, Izzy was so attentive and polite, nothing was too much trouble."
• "Me and my partner visited today, and our server was Sally. She had a very warm, welcoming introduction."
• "Lovely restaurant, food was delicious and the service was unparalleled."

Cons:

• "Went here for a meal last night they got the order completely wrong."
• "I ordered a prime rib, which was meant to be served on the bone, but just looked and tasted like a large rump."
• "When this venue is busy it feels very cramped. Service a little slow when busy."
• "Service was really good. We had to wait for our table as it was very busy and the people on our table before us was taking their time."
• "Expectations were big for this place until steaks arrived to the table, ordered two rib eye's medium rare and medium. Quality of the steak very poor."
• "Poor. Visited on a Saturday night so admittedly it was very busy. The staff were awful, bar one waitress called Lucy."
• "I raised my concerns to the one of two managers on duty that night. Whilst she did discount our bill by 33%, her attitude and demeanor suggested I was more a pain in the bum than a disappointed customer."
• "Had to send my steak back because it was rare when I asked for medium. Waited 10 minutes for our bill, then went to the bar to pay."

Food Quality

Pros:

• "The food was fantastic, we both really enjoyed our starters mains and dessert, especially the steaks."
• "Restaurant feels very cosy, this is a smaller but elegant place and serves amazing food."
• "The food arrived after a reasonable wait and was well worth both the wait and asking price."
• "What a wonderful evening. Our first visit and Becky was so helpful, choosing the perfect table for us to sit at and being such an accommodating host."
• "Nice meal out here, my wife had the vegan curry, I had the belly of pork, big portions on the curry."
• "The falafel is the best I've had recently. Its texture is just right, not too dry not too moist."
• "Had a take away on Saturday night and it was lovely. We had crispy beef salad and ham croquettes to start followed by rump steak (cooked to perfection)."
• "Best roast dinner I've had in ages. The service was exceptional and the quality of the food was top notch."

Cons:

• "Honestly it's a shame. The waitresses were amazing and the place looks beautiful from the inside but the food was god awful."
• "The 1st thing you would expect from a grill is they'd know how to cook a steak. All 3 steaks were undercooked."
• "BAD FOOD, If you're looking for a steak house avoid this place, looks nice from the outside but the food is dreadful."
• "Food was over cooked almost burnt. Forgot kids meal then that was burnt."
• "Can’t fault the staff however the food was awful. 100 percent it was not a ribeye steak it was over cooked and had not been rested."
• "Went here for a meal last night they got the order completely wrong. We ordered to different stakes. cooked differently with different sauces."
• "Finding the place can be difficult as the side of the building says The Lion inn. Clear signs need to be given."
• "Food was nice. Cocktails good too. I did find the TV screen with the log fire screen saver somewhat distracting."