Address: 152 Roebuck St, West Bromwich, B70 6RD, United Kingdom
Phone: +441215532866
Rating: 4.4
based on 217 reviews.
Service
Pros:
"The service is extremely efficient."
"However, just wanted to point out the staff, as usual, we’re fantastic!"
"Service was friendly enough."
"The overall experience with purchasing and taking home an in-house order was nothing short of amazing.....the staff there were friendly, patient and attentive to all of my requirements."
"The lady working the bar was very attentive to what food I wanted to order, she was a real credit to your team."
"Friendly staff."
"Staff are helpful and polite."
Cons:
"Very very poor customer service."
"Very poor customer service."
"Overheard management swearing at this gentleman who was requesting a refund for overcooked food."
"The overall service is terrible food is brought out on plastic plates.... on to dirty tables added to that cutlery was also filthy."
"I found one particular staff member rude and the food I ordered to be spicy."
"The bar staff here are very rude and arrogant."
"Overall experience ok, until waitress brought me a napkin and knife &, fork that was filthy."
Food Quality
Pros:
"The food is really tasty and you can watch the chefs at work through an acrylic screen."
"Cracking pub/restaurant and very welcoming to away fans visiting West Bromwich."
"It's well worth a visit to have some tikka kebab, and all the other delights on the menu."
"All the meat was tender and all food was well balanced with flavour/seasoning."
"Big succulent pieces of chicken with peppers would highly recommend."
"The mixed meat wraps were very tasty."
"Some of the best Indian food I've had in a long while (that paneer though!) perfectly spiced! Spicy warm, not too hot. Perfect!"
Cons:
"Sheesh kebab was not tasty at all, red in colour, strange texture and didn’t taste like a proper sheesh."
"Add to this the place stunk of bleach."
"Chicken methi dry as it was pre cooked and reheated on BBQ."
"Grill meats were dry."
"Just eaten here and OMG what a terrible meal( they called it curry)."
"The grilled bbq food was not fresh, reheated in the microwave and served to us, along with the fish pakoras."
"The curry wasn’t tasty and of a poor quality...probably made some days ago and reheated multiple times."
Ambiance
Pros:
"Atmosphere was great decor was beautiful at the back."
"Excellent atmosphere.... A must try!"
"Ambiance is so cool and warm."
"This is a massive place with copious seating indoors, in a large conservatory area and a few tables outside."
"Has a brilliant atmosphere."
"Fantastic atmosphere with amazing food!"
"The atmosphere was great."
Cons:
"Though this is more of a smoking area so not great if you want to enjoy a meal in the sun without cigarette smoke."
"To crowded. Needs more bars otherwise it's hours of queuing on matchdays."
"Two down sides were parts of the restaurant were too loud (quieter in the pub itself)."
"No disabled facilities and we were left to open the doors and gate ourself."
"Put in a cold room on our own with no atmosphere, sizzlers didn't sizzle as on plastic plates and were ready to throw us out much earlier."
"What an absolute disgrace of a pub this is. We were traveling back on foot from Birmingham after a canal walk and needed a drink."
Value
Pros:
"The bar prices are ridiculous - 1 pint of ale and 1 pint of cider £7.95."
"Nonetheless everything is very good especially the prices."
"The meat platter available ONLY at lunchtimes for £6.95 is to die for AND such good value."
"Amazing BBQ Grill pub! Food is amazing drinks are cheap can’t beat it!!"
"The price is hard to beat too!"
"You get a hearty portion as well, so you definitely won't go hungry here."
"The food was fantastic for the price."
Cons:
"Food while it was good was over priced for what it is."
"The place stunk of bleach. There's much better places than here nowadays. Cost over 30 quid so pricey as well."
"Food also way over priced with chicken nuggets and chips costing 9 quid."
"It's probably the priciest place of this nature that I've seen in West Brom so far."
"Pricey for what you get, but it’s post covid I guess."
"Used to be great but food now below par. I had the king prawn curry and the wife had chicken curry. The prawns had a strange taste about them and both curries were very watery and lacked flavour."
Ordering Process
Pros:
"It was tough to get a table but they had a good call system to let us know once they had a free table."
"The overall experience with purchasing and taking home an in-house order was nothing short of amazing.....the staff there were friendly, patient and attentive to all of my requirements."
"The best curry around! Really excellent clay pot curry, and all the usual options you'd expect, with very swift service and the option to order and collect."
"The food is amazing. Very quick turn around on food, which is good because I hate having to wait."
Cons:
"We were told sauces don’t come with the food, so ordered extras and ended up with 15 or more sauces between the three of us, a waste of food and money."
"You had to order some food at the bar and other food from the grill. Just a bit confusing."
"First time was perfect although we were confused on the process to order."
"Wasn't very keen on being served the food on paper plates."
"Absolutely awful experience, let us book for dinner on NYE at 7pm and told us they were closing at 9 on arrival."