The Blackbird Reviews Summary

Category: Bar & grill

Address: Blackbird Rd, Leicester, LE4 0FW, United Kingdom

Phone: +441162514850

Rating: 3.9
based on 275 reviews.

Cleanliness

Pros:

  • "Pub was clean and tidy."
  • "The place itself is spot on clean tidy well organised."
  • "Outside did not look that inviting but once through the door it was nice clean pleasant staff and really good grub."

Cons:

  • "The menus were filthy and certainly hadn't been cleaned for a while."
  • "Absolutely filthy sticky tables sticky dirty menus."
  • "The seats and carpets are heavily stained."
  • "The chairs could do with a really good clean as so could the men's toilets."
  • "ignorant staff have to wait while staff in back play on phones or talk in kitchen. theres no heating everyone sits in coats how could you eat comfortably. the toilets are abismal for a family pub where i have to take my children."

Service

Pros:

  • "Staff was friendly and there is a great family atmosphere."
  • "The Staff were friendly and helpful."
  • "Debbie dealt with our complaints with the kind of professionalism we expect and we think she is a credit to the establishment."
  • "The staff & service was excellent, with social distancing explained on arrival."
  • "The bar staff were very friendly, their humour was good!"
  • "Visited for a pre-christmas family meal. Bar staff were very friendly and provided excellent service."
  • "Staff are always well presented and helpful."

Cons:

  • "Waited in a long queue and saw other line was empty."
  • "Service was stretched, you could tell."
  • "Very slow service and unorganized, if you are going to do table service they need more staff.a lot of drinkers there which put me off a bit as they were very noisy and made us feel we were second best."
  • "Food was ok, service was very poor, the table we sat at wasn't cleared of other people's plates for over half an hour seemed very short staffed and they didnt bother to wipe the table so it was wet."
  • "All staff looked miserable and unknowledgeable."
  • "The service was slow, needed prompting and they gave food to the wrong table."
  • "Really bad service food was awful & glasses repeatedly dirty even though kept telling the bar staff."

Food Quality

Pros:

  • "Food was delicious, had a classic mixed grill which came with plenty to eat!"
  • "Comfortable, well-staffed pub with great food."
  • "Had 2 meals for £10. Both had fish, chips & mushy peas. Well presented and prepared."
  • "Friendly and efficient service with good food well presented on plate."
  • "Food was hot and well presented."
  • "Food and drink were excellent and good value for money."
  • "The food here is a great quality."

Cons:

  • "My steak was so fatty there was more fat than steak."
  • "Fish wasn’t cooked properly."
  • "Never had a problem with the food here but today the sausages on our plates were raw."
  • "Chicken tikka curry tasted awful as too much tomato and lemon and nowhere near tasted chicken tikka."
  • "The food was warm but had a char to it."
  • "The food cam be very touch and go. On day it may be fantastic and another day it can arrive cold, overcooked and with bits of the dish missing."
  • "The lasagne was watery and tasteless."

Parking

Pros:

  • "Plenty of free onsite parking, have to register number plate on entry."

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