Malt House Reviews Summary

Location & Atmosphere

Pros:

• "Lovely canal-side spot for informal bite or sandwiches."
• "The pub itself is beautiful very relaxing both inside and out it sits right on the canal so you get some beautiful views."
• "A good place to visit, with an awesome view to the canals of Birmingham."
• "Great location, right beside the canals in the city centre with outdoor seating beside the tow path."
• "This is a large canal side pub with a balcony overlooking the canal area."
• "Lovely setting on the canalside in the centre of Birmingham."
• "It's a nice, cosy pub overlooking the canals."

Cons:

• "In the summer this can be heaving and depending on what you want not a nice experience."
• "Overpriced drinks dated and poor condition pub, typical run-down Greene king pub."
• "Food ok but well over priced for a simple menu!"
• "Does get very busy and can wait quite a while to get served."
• "Shocking service. Told 40-60 minute wait, but the pub wasn't exactly heaving, they'd not even opened up the upstairs."
• "How disappointing is it recently to be told that the balcony is only open at weekends."
• "A so-so pub in a lovely location. They often run out of beer or gas or some wines, or some items on the menu."

Service

Pros:

• "Service is always 5 star and the staff are all a credit to this Green King Pub."
• "Great service and tasty food which arrived quickly after ordering."
• "Fantastic service."
• "The service and staff were absolutely fantastic."
• "Very attentive and friendly staff, excellent service."
• "Service was great, staff all very friendly and attentive."
• "Staff were very friendly and helpful."

Cons:

• "The barman clearly has not been trained on the correct way to pour a Decent point of Guinness."
• "They were rude and told us to get our own cutlery."
• "The waitresses seemed disinterested."
• "The service was really bad too."
• "Staff table service was poor however."
• "The pub isn’t busy but it takes an age to get served because no-one is behind the bar."
• "Waiters didn’t clear our table at all, even after dropping food."

Food & Drinks

Pros:

• "Nice different cider."
• "Great food. Fishnchips huge! Burgers good too."
• "Ordered vegan burgers and fries which tasted incredible!"
• "Ordered food loaded nachos, Louisiana burrito, steak ale pie and a falaffel burger which all were excellent!"
• "One of the best pints of 'Old Peculiar' I have ever drunk - even compared to the brewery!!"
• "The food we had was brilliant."
• "The food was amazing!"

Cons:

• "Nice pub with nice staff and good beer but let down by the food."
• "Despite being in a wonderful location we were very disappointed with the food service and standards."
• "Food was disgusting I had something that resembled a steak but the chef must of thought it was a child’s portion and cut it into pieces for me🤔."
• "Expensive for barely edible food."
• "I ordered a burger and it tasted synthetic - churned out in a factory."
• "The food however was pretty disappointing. Katsu chicken burger at over £13 a pop arrived with cold chips."
• "The food was disgusting. We both ordered the beef burgers and it was dry skinny burger and cheap taste."