Address: 207 Wharfside St, Birmingham, B1 1RN, United Kingdom
Phone: +441212852856
Rating: 4.4
based on 457 reviews.
Staff Service
Pros:
"All the Staff were Great and friendly."
"The staff are excellent. The maitre d’ is more than happy to accommodate requests."
"We had a lovely waitress very smiley and attentive."
"Staff so very friendly and attentive."
"Great atmosphere and the staff are amazing, especially Tony, who took good care of my table!"
"The staff were all polite and friendly and made us feel very welcome."
"Staff were very friendly and the manager was one of the loveliest person we have met."
Cons:
"Not a very welcoming door staff. Not outwardly rude, but slightly passive aggressive, no smiles and no eye contact which was actually quite bizarre."
"A couple of the waiters repeatedly walked by our table even though our card was on green. One server had a 'really can't be arsed with it' attitude."
"Don't think I'll be going back in a hurry."
"The management displayed rudeness and a language barrier that hindered effective communication."
"Customer service wasn’t good at all."
"Front of house staff were disappointing and could improve their customer service skills."
"The manager behaviour was inappropriate. He became argumentative, aggressive an dismissive which made things unpleasant."
Food Quality
Pros:
"The whole experience was amazing."
"This place is foodie paradise."
"Honestly, I don't know how they make chicken taste as good as they do, it is exceptional."
"All you can eat... different cuts of meat coming to you... all the food was absolutely delicious."
"The baby steaks on the other hand were just as succulent as I remember the beef being during my last visit, truly cooked to perfection."
"Food is stunning, a massive variety, unlimited meat carved on your table and unlimited buffet including pasta dishes, rice, salad, bread... and loads more."
"Let’s not talk about the food and meat which was finger licking good!!!"
Cons:
"The 'hot' food was only slightly warm and the fried fish was rock solid."
"The chicken thigh that followed was fatty and slimy and not pleasant."
"The food was very salty, pork and beef were very fishy and there were very few kinds of lunch."
"The meat was overrated and had an odd smell to it and was literally raw."
"All of the cuts of beef that I tried on my most recent visit were dry to the point of being practically inedible."
"Very bad experience. Not worth for the price you are paying. TOO SALTY. Ruined all flavours."
"Dry, chewy and tasteless meat, poor service and dishonest in stating £36.20 on the website only to charge £39.10 when presented with the final bill."
Value for Money
Pros:
"While it may be a bit on the pricier side, the delicious flavors and top-notch quality of the food make it well worth it."
"Drink prices quite high as well but otherwise it was very enjoyable and you can of course eat as much as you like with no limit!"
"The prices are reasonable too."
"Great value for money."
"For this price I doubt if you can find such a meal in Birmingham!"
"£40 per head for unlimited, quality meat and a buffet."
"Excellent value for money. Great food, great staff and great atmosphere, what more could you want."
Cons:
"It’s a great concept but the execution is a little to be desired when the prices are so high."
"Drinks are overpriced for what they are (taste wise as well) compared to other high end bars."
"Overall, not worth the price per head charged, very overpriced!!!"
"The drinks took a long time to come out & are very expensive!"
"It is expensive for what it is and the drinks are over priced."
"They are now charging above £40 per person."
"£32 spent on a really rubbish meal and one bottle of beer."
Ambiance and Cleanliness
Pros:
"The ambience is excellent, the view over the canal romantic."
"Food was delicious, lots of varieties of meat made their way round and we did not leave hungry."
"The restaurant is beautiful. We were sat next to a window over looking the canal."
"The restaurant had a vibrant and lively ambiance, which instantly set the mood for a memorable dinner."
"A very good looking and designed indoors with a wonderful atmosphere, where you can definitely enjoy a meal."
"Gorgeous views of the canals and the Mailbox."
"Beautiful decor and ambiance."
Cons:
"The table when we got there was very sticky, and the floor around the table."
"The only downside was that the table was very sticky, the napkins were stuck on the table."
"The tables and facilities were clean."
"The ambiance, was tainted by the unsightly presence of bins being moved intermittently and emitting less-than-pleasant odors."
"The music was loud. Street music which didn't do much for the atmosphere."
"The tables were very sticky which i did not think was hygienic."
"Very loud hard hear people on your table, very crowded could hardly move."