Boo Reviews Summary

Food Quality

Pros:

• "The quality of the food exceeded my expectations. My burger was cooked to perfection, with fresh and flavorful ingredients that truly impressed my taste buds."
• "We loved the original burgers and chicken burger, the boneless sticky chicken chunks were lovely."
• "The OG classic was juicy, onions were caramelized perfectly and the bun was grilled to perfection."
• "The Buffalo wings are some of the best I had."
• "The Angus burger, the Sticky Wings, and the Chick-A-Boo burger, had me licking my fingers."

Cons:

• "Our food was drenched in a horrendous sauce that overwhelmed the food."
• "Personally, the burger tasted bland. I was so disappointed with it."
• "The taste of the beef left a lot to be desired. It was quite plain; I couldn't really taste the meat at all."
• "I didn't like it the first time and every time since, I've approached it with scepticism, thinking perhaps it was just that time. It's never tasted better."
• "The burger meat had very little flavour as did the onions, there was too much grease and the bun couldn't cope with the filling."

Service

Pros:

• "The staff were friendly and attentive, making me feel right at home."
• "Seema took good care of my wife and I. I observed her making sure all the costumes and their orders, were being taken care of."
• "Customer Service was outstanding. The girl (I believe her name was Aaliyah) who served me and my friend was very welcoming."
• "Service from Sameerah was top class!! Super helpful, really friendly, and even took the time to do a check back but really meant it bless her."
• "The whole team did a fantastic job thank you."

Cons:

• "Tables were dirty, toilets despicable & we waited over 40 minutes for food."
• "The guy behind the counter sorted that out, though. Just wasn't that great to me."
• "Service was slow. Food was cold and burger was so greasy."
• "One guy visibly wiping his nose on his wrist."
• "Took ages to get served, waited for the burger, which when it was served was lukewarm, and the amount of salt in the burger itself was awful."

Ambiance and Environment

Pros:

• "The moment I stepped in, the inviting ambiance caught my attention."
• "The venue was clean and tidy, with staff frequently clearing tables and maintaining a pleasant environment."
• "The restaurant was nice and clean and the bathrooms were also very pleasant. To top it off they even have a prayer room which was a brilliant bonus!"
• "Clean seating area. We sat at the viewing seats and saw the burgers being made meticulously."
• "Spotless clean, everything cooked fresh to order, delicious food."

Cons:

• "Toilets were filthy, with vomit in one of the cubicles."
• "There were lots of staff but the food still took a long time despite the place being almost empty."
• "To be honest this was our first visit, and with slight disappointment. We ordered our food and had a 20 minute wait for an average meal which was only lukewarm."
• "The Atmosphere is lacking on weekdays but buzzing on the weekend. Only reason I have given 4 stars for service as the tables and floor are not cleaned often enough."
• "All the tables were dirty, it wasn't busy only 2 tables were being used so no excuse."

Value for Money

Pros:

• "The smallest burger is £5.50 but the bigger sizes don't have much of a price increase."
• "The portions are more than reasonable for the price."
• "For the price paid the portion was incredible value for money."
• "The meal deal was very good value as it included a refillable drink."
• "Much better value for money than Five Guys!"

Cons:

• "Maybe it is the sign of times but was a bit pricey."
• "Expect to wait 20 mins or more during rush."
• "The food was a little overpriced but would have paid double for a service so works out!"
• "Tasty burger, I ordered an 8 ounce burger which cost £7 just for the burger alone."
• "I was charged 75 pence for a sachet of ketchup...yes the one you get free everywhere else."