"Good burgers, loaded fries definitely worth trying but most of all I really enjoyed the comic book decorations."
"Lovely American diner style restaurant with a cinema theme. Pretty decor with many film related art pieces placed on the walls."
"Vastly improved seating area than a few years ago. Much brighter and welcoming."
"The've recently moved to new premises about 50yds away which are really nice, both the decor and the natural light."
Cons:
"However the food was as expected, it tastes much better when it’s fresh. I hope the restaurant does well, so that they can reinvest and improve the already pleasing visual aesthetics."
"The premises looked as if being refurbished, not a great look for dining in."
"Decor needs a good interior designer it was like 80s meeting 90s confused colours and design."
"Also the interior isn't the greatest, the metal aluminium seats felt very cheap and uncomfortable."
Service
Pros:
"Lovely service food was great. I would definitely recommend the challenge burger and a meal as its mouth watering as shown in the images."
"We came earlier than our booking, the staff were overwhelming and insanely helpful!"
"Service is on point."
"Customer service is great! I was well looked after and it was good to chat to the people that I order from time to time."
Cons:
"Service was a bit rude, pushy and making out doing us a favour (I'm paying you)."
"The service was appalling; the waitress threw our menus on the table without even looking at us and then we didn't see her for the next 15 minutes."
"Service was a bit slow as well, we waited around 10 minutes to be seated (no one greeted us for a few minutes by the door) and then another 25 minutes for 3 burgers."
"Staff were very polite, I took my son and we halved a burger and hot dog, the burger was very nice but I was disappointed with the hot dog, it was like cheap chip shop sausage."
Food Quality
Pros:
"The food was nice, but it wasn't like 'wow' or fresh smashed beef as I expected."
"For the amount of food you get in the deal its reasonably priced."
"BIG MANS FOOD: one of Birmingham’s must try burger joints! If you want American portion sizes and delicious burgers that are towered up and fresh and cheesy ready to be devoured."
"Absolutely monster beef burgers! These handmade gourmet beef burgers come with SO many different toppings, sauces, cheeses and extras that you're spoilt for choice."
Cons:
"My partner wasn't keen on the beef pattie."
"Whilst their burger variety is good, they look crazier than they taste, they’re ok."
"I’ve got a favourite which is the Big Mans Hot Dog it’s packed full of flavour and you need a knife and fork to tackle it!"
"I couldn’t believe how bland my husbands meal and mine were. We had the champ and terminator which were completely tasteless and waste of money!"
Value for Money
Pros:
"The prices are very reasonable. The chicken and beef patties are succulent."
"Very reasonably priced considering the quality of the food and the size of the portions."
"Prices weren't bad. Food was ok but definitely nothing special."
"Amazing!! A group of 25 guests attended this restaurant for a work meal and we all were pretty surprised to see how quick the order was sent out to us."
Cons:
"The food itself don't get me wrong was lovely, and I would try it again and the milkshakes were great too."
"New venue was a huge improvement. Got the champ burger. Was so over cooked that the patties were crumbly and so so dry."
"The beef patties have no flavour at all, I really don’t get how there are reviews saying otherwise."
"Been to Big Man's Food Oldbury branch few times and every time I am amazed at the service and quality."