Appleby Inn Hotel Reviews Summary

Rooms

Pros:

• "Rooms clean and tidy and have good free wifi, very well priced."
• "The room had everything we needed, was clean and spacious."
• "We had a family room which was perfect. Clean and comfy."
• "Brilliant, stayed the week in a nice big family room with separate living room. bedroom, living room and bathroom were really clean, rooms cleaned every day, friendly staff."
• "Absolutely beautiful big room at a bargain price."
• "Room was very clean and comfortable."
• "The room was well appointed and surprisingly large."

Cons:

• "Unfortunately our room was right on the main road, so we were kept awake by the traffic all night."
• "Rooms too noisy as it’s placed on a main road!"
• "The rooms are a bit plain and lack power sockets for modern devices, especially next to the beds."
• "Awful rooms, rude staff no customer service skills! Especially the “managers”, the place is filthy!"
• "The rooms were basic and a little dated, however, they were nice and clean."
• "Stayed here in family room for one night. Room was clean but basic."
• "Room 2 (along with others) overlooks busy main road with traffic throughout the night so less than a good night's sleep."

Staff & Service

Pros:

• "Staff were very pleasant and accommodating."
• "The service was great, and the procedures they have in place were bang on for serving and cleaning."
• "Staff & service all on point."
• "Great staff in the hotel, including the ladies who clean the rooms, very polite."
• "The staff where pleasant and efficient."
• "ALL of the staff looked happy to be there, and were super friendly and approachable with great manners."
• "The staff were so very friendly. Nothing to much trouble."

Cons:

• "Very busy, too busy in fact and the waiting staff are visibly sick of life and living. Seating is cramped."
• "The staff seemed like they wanted to be anywhere else but there."
• "The staff seemed like they didn’t want to be there at all that served us."
• "A very unpleasant waitress whom looked at you in disgust when you asked for something."
• "Took a while for a staff member to attend the front desk to check us in."
• "Staff not the most helpful bordering on ignorance."
• "The staff were also very accommodating and friendly."

Food

Pros:

• "Food Good potion size, reasonable quality, well presented and price not bad."
• "Food was great and well presented!"
• "Food was gorgeous."
• "Great food for a great price."
• "The food was excellent, the staff polite and the price very reasonable."
• "The food and service here were absolutely outstanding."
• "The food was excellent too I had a steak and Gammon combo preceded by a sharing platter."

Cons:

• "The portion sizes were way to big, making the meal impossible to finish."
• "Instant mash on the roast dinner burnt Yorkshire pudding overcooked chewy meat."
• "The roast potatoes were full of grease and inedible, the pie tasted like it had been poured in salt."
• "The food was unremarkable, my risotto had a very strange chemical taste."
• "Unfortunately you could tell the food was frozen and deep fried and extra salty."
• "Food disgusting for the price."
• "Food was horrible. I had chicken Piri piri sizzler which was very dry."

Ambience & Facilities

Pros:

• "This is a lovely clean & tidy pub that caters for all age ranges whether in small or large groups & there's plenty of parking as well as a good play area for children with outside seating."
• "Lovely big restaurant and pub with outdoor seating."
• "It's got a nice family and friendly environment and good atmosphere with a play area for the children to keep themselves occupied."
• "Child friendly, wheel chair access and plenty disability parking."
• "Restaurant itself it's nicely decorated and looks clean."
• "Decor is, as others have said, a little dated being 80s/90s style dark wood everywhere but this really didn't detract from the experience because of the excellent service and facilities."
• "Such a lovely place to stay. Nice rooms nothing flash but clean tidy room good beds nice TV and good wifi."

Cons:

• "Great play area at the back for kids to play but is next to the car park no fencing so not secure."
• "This was the 3rd visit here for a family meal & I must say all 3 were a disappointment. Quantity rather than quality is the problem here."
• "Only visited the restaurant, but it was like visiting a world of beige from 1980's as, everything was beige."
• "Not has nice as it use to be."
• "General decor is getting dated but fits in with character of hotel."
• "The decor is a little dated also."
• "Personally I found the pub layout a little odd, it felt like we were seated in a corridor."