Travelodge London Heathrow Heston M4 Westbound Reviews Summary

Location & Accessibility

Pros:

• "It's a good place if you have to catch early morning flight, as it is close to the airport."
• "Excellent Location."
• "Location perfect for either travelling via Heathrow or into London itself with the use of nearby tube stations."
• "Location brilliant, just off the M4 and next door to airport."
• "Very conveniently located for Heathrow & free parking included."
• "Easy access from M4 motorway, keeps you out of main city traffic."
• "Great location for Heathrow Airport."

Cons:

• "Because there is a 'No motor restriction' place in place, it is difficult for Taxi drivers to come to pick u up."
• "The location is way too far to get to, if phoenix way was open it would be so much easier."
• "DO NOT STAY HERE IF USING HEATHROW. Drivers can't find it and very difficult to get a ride."
• "The motorway location is extremely bad, from Heathrow it is a 30 minute extra journey to get there."
• "Nightmare to get to and from due to having to go back on the M4 every time."
• "Obviously handy for Heathrow, but be aware that it's awkward to reach if you're arriving eastbound on the M4; you have to overshoot, turn and come back."
• "Pretty poor. If traveling by car M4 East bound you now have to continue to Chiswick roundabout and return on the West bound M4 to access the Travelodge Heston services adding another 20/25 mins to your journey."

Room Quality & Comfort

Pros:

• "The room is a good size. A fan was provided as it was really hot that day."
• "Room was very clean and presented well."
• "Comfy and spacious rooms, good value for money."
• "The room was large and comfortable."
• "The rooms were clean and tidy with fresh linens and towels."
• "Very low cost, however you get lovely spacious rooms and comfortable beds."
• "The room was clean and spacious for a family of 4."

Cons:

• "Hotel was dirty pubes all over toilet shower even walls bathroom floor was dirty bugs everywhere spiders grasshoppers beetles."
• "It's not very clean as it's constantly full of contractors and is very noisy. If you need a good night's sleep pay a little more and go somewhere else."
• "The rooms were ok but the bathroom not ok, shower curtains stink and hair in plughole."
• "The room had no air conditioning, no phone, no towels, no soap and no hot water!!!!!!"
• "The rooms are not cleaned properly which lead us to being moved to another room which was also not very clean."
• "Very dirty, I had booked a family Smelling and dirty had to change 3 times the room."
• "The room also smelt and the bathroom ceiling was brown with big bubbles in it where it had clearly had a leak."

Staff & Service

Pros:

• "The manager and the guy working nights on reception are very helpful and very friendly."
• "Absolutely love it here, the staff are really friendly nothing is too much trouble."
• "The chap at the reception desk was very friendly and smiley."
• "Friendly staff member Gurjit has been most efficient and effective welcoming young man."
• "We would like to thank all the team working on reception who were very grateful and helpful at all times."
• "The staff were absolutely lovely."
• "The staff working here are very friendly, especially Germeet."

Cons:

• "Today I was rudely woken up by the manager banging on the door yelling at me and my siblings to open the door."
• "The behaviour of the receptionist was so bad and unhelpful."
• "The receptionist was very friendly but the manager was very rude to my wife."
• "Staff at reception was very rude after I complained about the list of things that was wrong."
• "The reception staff are not interested when you arrive."
• "Young boy at Receptionist very rude we had a 2 week stay but was split in half due to our work booking it."
• "Had an issue with GURMEET the manager. Very nasty and rude man."

Value for Money

Pros:

• "It only cost £28.00 and saved us getting up at silly-o-clock to meet a flight."
• "We paid around £49 per room (required 2 because we had 4 children with us)."
• "Good value for money."
• "Fantastic value for money really."
• "Cheap stay. Staff very helpful for directions etc."
• "I've stayed here before and it's a good comfortable stay!"
• "Will definitely use again. 👍"

Cons:

• "The rooms are very low quality with damaged furniture."
• "Not worth the money."
• "Very expensive for what you get at around £60 to £70/night."
• "The price is way too high for what you get: 100 pounds for a room with no AC, no shampoo/conditioner and/or proper soap."
• "We were charged 94.50 pounds for the one evening although cheaper rates are available."
• "A total waste of my companies money."
• "For the price we paid for the room plus fine, we could have stayed at the Radisson Red by the airport which is a much nicer experience."