Address: 85-87 Church St, Croydon, CR0 1RN, United Kingdom
Phone: +442038659388
Rating: 4.6
based on 279 reviews.
Staff and Service
Pros:
"All the staff were extremely friendly and professional putting my 15 year old at ease."
"Every single member of staff made us feel at home and ensured we had the best day!"
"Staff were very professional, friendly and amazing."
"The staff are always friendly and helpful offering me & my younger siblings mocktails to start off the fantastic experience."
"Everyone was so welcoming and helpful from the moment we arrived."
"The staff here where lovely especially paige looking after ourson during shoots."
"The staff are so friendly and welcoming and made it such an enjoyable day!"
Cons:
"The wrost customer service experience ever."
"Really disappointed with the service and about the fact of been lied and not been helped and issue not been sorted."
"Bumped into a gentleman trying to sell me a package deal for a photo shoot, he was very in my face, and was pressing me to purchase the package even though I said no several times."
"The guy who was showing us pics was so up his self."
"Very rude and unprofessional behaviour from him."
"Poor management and even worse service."
"The staff were unhelpful at every possible turn."
Photography and Photographer
Pros:
"The photographer was very chatty which was nice made us feel comfortable while taking some lovely photos."
"Zee is an amazing photography he directed us well and ensured we got the best shots and we loved the results."
"The photographers were friendly and professional and they produced some great shots."
"Our photographer was very friendly and made us feel comfortable in front of the camera we felt like royalties."
"Photographers are very friendly and if a customer is open minded the photographer has some great ideas and can do some amazing shot."
"The photographer Robin was lovely he really helped us to relax and enjoy the shoot."
"The photographer was so encouraging and allowed us to have a wonderful time."
Cons:
"Then came the photo shoot, which was even worse. The photographer was literally shouting on us."
"We didnt get what wanted although the photographer took loads of pictures we did expected certian photos."
"The biggest plot twist was that the supposedly ‘free photo’ is not one you can choose yourself, but the PHOTOGRAPHER chooses this."
"The photographer is the most unprofessional I've ever met."
"I DO NOT recommend this photographer or anyone on his team to anybody... all their work was disgusting and unprofessional."
"They were supposed to touch up the photos and clearly didn't."
"And the photos are not even nicely edited, I had to edit them on my phone."
Makeup and Styling
Pros:
"Makeup and hair was fantastic."
"The makeup and hair stylist made me feel amazing."
"The make up artist was very knowledgeable, professional and friendly."
"They do make up which looks beautiful and the photos are the best I have ever had done."
"The professional makeup looked amazing on camera and the photos looked superb."
"The hair and makeup was done to how we felt comfortable and liked."
"My makeup artist was so warming and inviting and he did such an amazing Job."
The Glades Shopping Centre Bromley High Street Unit 237a Take the Lift by Zara, press Car Park 1 We are behind the lift, Bromley, BR1 1DN, United Kingdom