Cliff Lakes Reviews Summary

Facilities & Cleanliness

Pros:

• "Staff were lovely the facilities are beautiful and the aqua park was great, really fun experienced and really well managed so everyone could have a fun and safe time."
• "The facilities were very good and staff very friendly."
• "The changing facilities and cafe are also good with a great viewing seating area for non swimmers."
• "The facilities are great, plenty of space to spectate too and well priced food and cafes."
• "Parking, locker, on-site restaurant, staffs, guards, good space for spectators everything simply perfect, defo recommend to visit."
• "Visited cliff lakes today with the Golden Retriever dog club what an outstanding site, glorious views from around the lake as we rambled, excellent facilities within the clubhouse."
• "Good signage and car park facilities."

Cons:

• "The price was double as the price advertised on its website, the toilets were never cleaned over the whole weekend."
• "Changing facilities for aqua park terrible. Old shipping container for both genders with no divide or small very dirty toilet."
• "There were no showers which, considering its in a lake, seems pretty poor to me."
• "Locker area is small."
• "The changing rooms were only just indoors."
• "The only down side for me was the open area in the busy changing rooms, would be less uncomfortable if you could get dressed with some privacy."
• "The locker situation was unclear and poor, with padlocks sold from somewhere and handles that didn't seem to turn properly on any lockers."

Staff & Service

Pros:

• "Great fun for my kids well organised place which staff are very friendly and very helpful."
• "Life guards are attentive & the brief beforehand was detailed."
• "All of the staff are helpful, friendly and efficient."
• "Lifeguards were plentiful and really friendly."
• "The staff on hand are helpful and ready to answer any questions."
• "Staff were absolutely fantastic, from the ease of checking in to their genuine care and attention when one of the kids felt unwell."
• "The staff and lifeguards all friendly and the facilities where really good."

Cons:

• "Most of the staff are very young and not all that helpful too busy talking to each other than helping people."
• "The life guards did not seem enthusiastic at all and it felt like they did not want to be there."
• "Dog poo everywhere, rude staff (Emma!)."
• "The only down sides are most of the staff are very young and not all that helpful too busy talking to each other than helping people."
• "After you changed and get your wetsuit and life vest, nobody told we needed to get safety instructions, that was just a but confusing."
• "No interest unless you have a boat or a caravan on site."
• "Stopping people swimming because they are diabetic... really? Discrimination at its best."

Value & Pricing

Pros:

• "Definitely recommend. Reasonable price and managed well."
• "£23 for over an hour was really good value for money, hire of wetsuit was included in that price."
• "For £20 each I think this is a brilliant affordable activity and worth every penny!"
• "Superb - far better than we imagined and well worth the money."
• "Absolutely brilliant activity. Very good value for money."
• "Definitely worth the price and visit."
• "fun day, good price 23 pounds for 80 minutes."

Cons:

• "Good fun for the family. That said the place needs a clean."
• "Overall would recommend but given its 80 quid for an hour for 2.4 family the extras are a hassle."
• "You have to pay for own lockers on top which is 3quid or take own specific padlock."
• "Parking is confusing? You have to pay on top."
• "Just watch out for the car park, its stony and lumpy and an hour's free parking (disability) turned into a trip to the garage as a hidden lump ripped off the underside spoiler on the car!"
• "No good if you want to access central sup because you either need to purchase a £60 fob for a barrier that has been erected."
• "Only negative is the food at the burger van is a bit pricey."

Activities & Entertainment

Pros:

• "Offers lots of activities for both adults and children and some lovely views."
• "They have added new inflatable equipment to complement the existing waterpark; Aqualand now boasts 5 Parks."
• "Awesome place to learn wakeboarding and Ollie is a brilliant instructor."
• "Beautiful Ambience. Came for the Segway experience but will be back for more activities!"
• "We did the aqua park activity which was great fun."
• "An awesome family activity. We did the aqua chimp and it was challenging but fun for adults and kids alike."
• "Fantastic aqua park, great range of obstacles and the assault course was huge and provided lots of variety throughout the course."

Cons:

• "On the camp field is a dog agility course which was busy until 10pm that was very noisy."
• "On any surface not touched often on the inflatables there was a thick layer of mould."
• "It's just a shame there's nowhere for anyone not participating to be able to simply dangle their feet and dip their toes into the cool water."
• "The entrance to the water is lethal! It's like astro turf I think, however it's been there a while so has algi growing on it which makes every trip into the water risky."
• "Everything that wasn't on the actual water felt a bit cheap and cobbled together."
• "Some of the bits you might touch if you slipped were coated in black mold."
• "It's a shame they don't allow kayaks of any sort."

Food & Beverages

Pros:

• "Food is great and drinks too."
• "The kids loved the food. The burgers and hotdogs are top quality and served by very friendly and polite staff."
• "I had some food and drinks at the restaurant which is situated by the lake."
• "There is also a nice little cafe that isn't overpriced considering the setting in which it is in."
• "Great place for a coffee and a sandwich, while looking out at the lakes. Incompetent water skiers provide an interesting diversion."
• "Restaurant food awesome."
• "Friendly family-owned place great for a chill and a coffee."

Cons:

• "Food is average but the terrace is beautiful."
• "There was a food van with slightly pricey but nice enough chips, burgers, etc."
• "Would be ideal if they sold hot food and the bar didn't close at 4pm."
• "A couple of negatives, don't wear anything you don't mind getting ruined: my 2 boys (7 and 9) and my husbands swimming trunks and my sons vest are all ruined as the water has turned them a dirty brown colour."