Address: Elizabeth House, 5th Floor 54-58 High Street, Edgware Middx, HA8 7EJ, United Kingdom
Phone: +442089524596
Rating: 4.6
based on 118 reviews.
Orthodontist Expertise and Treatment Outcomes
Pros:
"Dr Reena is an excellent Orthodontist and knows and remembers her young patients very well."
"My braces were fitted 18 months ago by Dr Karen Heale. She helped me achieve the best possible results."
"Dr Shavnuk Popat was very helpful and understanding during the whole treatment process."
"I had my braces fitted to straighten my teeth and they said I should have them on for 2 years but treatment went so well that I had them removed 4 months earlier than expected."
"I am especially thankful to Dr Meera Shah and Dr Jazmine for straightening my teeth out, something I didn't really think would happen."
"Rahul and Ray have been my orthodontists for around 3 years now. They have been very friendly, helpful and polite."
"Dr. Rahul as well as his lovely assistant Flurentina...Rahul was really helpful and passionate and I could tell that he really cares about his job."
"Dr Reena Raithatha my teeth are perfect, I never imagined the outcome to look like this post 1 year of having braces!"
Cons:
"Urgue you to NOT pick this practise….I did privately&on NHS braces same problem ….they are so full that next available appointment would be in 3 months time."
"One of the receptionist ( the older woman) was very rude."
"really great service and really qualified people working there. except for one of the orthodontists, she has too much attitude especially when dealing with patients and seems to purposely cut my cheek sometimes with my braces."
"Still dealing with breathing+posture issues after orthodontic treatment which ended in 2014."
"Poor service, more rude staff than nice staff. My orthodontist basically drilled 2 holes in my teeth."
"Appalling staff the receptionist don’t listen to you at all and actually the ones who fix your braces are so disrespectful and rude they don’t let you speak."
"Would not really recommend this place overbooked, taking to many costumers, to rebook appointment taking 3 months at least."
"I am in the process of trying to sort this out legally but in the mean time I dont wish this on anyone."
Professionalism and Communication
Pros:
"Dr Alex Readheal for her professionalism by still seeing me whilst I was late to my appointment."
"Dr Meera Shah was very responsive to my requests and as a result the treatment went well."
"I would like to thank my daughter’s orthodontist, Reena Raithatha, for an exceptional experience at Angle House Orthodontics. She is very polite, caring and professional."
"The whole team is excellent. Very supportive and understanding the situation of travelling long way to come over."
"The treatment I received was smooth sailing. The doctors who treated me understood my concerns and were patient."
"My autistic son went to get braces fitted he saw Pam thakral such a lovely lady .she was so good with My son explaind every step to him as she went along."
"My orthodontist Rahul and assistant Rui are always very kind and helpful."
"I knew my teeth were wonky but I had no idea how much work they really needed! As an adult, braces are expensive but it was the greatest investment I ever made."
Cons:
"The old reception lady was so rude when I asked her if she has any earlier appointment."
"One old lady receptionist very rude, she spoke with such disregard and I did not appreciate her tone."
"She then rudely told me that I'm ''wasting her time'' and i should tell her the truth in aggressive manner."
"I’m not happy with their appointment system because orthodontist working only 2 days a week and it’s very difficult to have a right appointment when possible for us."
"Very disappointed with the appointment procedure. Very non professional and non cooperative staff so far."
"The actual practice is quite good . However the receptionist is quite horrible with a very bad attitude."
"Appalling staff the receptionist don’t listen to you at all and actually the ones who fix your braces are so disrespectful and rude."
"Very bad experience since the first visit."
Customer Experience and Staff Attitude
Pros:
"Provided A Great experience,the team are amazing always really friendly."
"Dr Meera Shah for a remarkably smooth and great experience. My smile has completely changed for the better."
"Everyone is really patient and nice and have given me a wonderful experience throughout my treatment."
"The receptionists were very kind and helpful when checking in and booking next appointments."
"I am extremely pleased with the care and treatment that Angle House Orthodontics has given my son."
"I couldn’t recommend Angle House in Edgware enough. Excellent Reception staff, especially Gulshan, super customer service and very professional."
"My experience was great especially with my orthodontist Rahul Khiroya, who has ensured my teeth were done with the right and quickest procedure."
"My son has almost completed his treatment and so far the results are fantastic! Dr Redhead and the whole team have been very helpful and professional."
Cons:
"I usually visit for my son Braces treatment to this clinic everything is almost good apart from reception customer service."
"Service received unsatisfactory: went for a 10 minute hygienist check, they took us in 20 minutes later than our appointment without prior communication."
"Appalling staff the receptionist don’t listen to you at all and actually the ones who fix your braces are so disrespectful and rude."
"Took a family member for emergency treatment and paid privately. Charged £100 to remove a wire and although needed to go back following day to remove brackets."
"I've been going Angle house for about two years never had problem. I would come in and go pretty quickly to be honest. After two year i was able to remove my retainers happily with good results."
"Would not really recommend this place overbooked, taking to many costumers, to rebook appointment taking 3 months at least."
"Appalling staff the receptionist don’t listen to you at all and actually the ones who fix your braces are so disrespectful and rude they don’t let you speak."