The ADHD Centre London Reviews Summary

Category: Mental health clinic

Address: 85 Wimpole St, London, W1G 9RJ, United Kingdom

Phone: +448000614276

Rating: 4.1
based on 79 reviews.

Doctor and Staff Professionalism

Pros:

  • "Dr Upadhya was both kind and professional, explaining the process to me the whole way through."
  • "Dr Uphadya has been wonderful, at every appointment she has made sure I understand what she has said."
  • "My consultant Dr Chowdhury was a perfect balance of professional/knowledgeable, and warm."
  • "Dr Ashish Kumar is very thorough and authoritative in his assessment."
  • "Dr Tari is very attentive during our sessions, listening well and taking very comprehensive notes."
  • "Dr Kripalani is amazingly attentive, thorough and considers any issue I bring from all angles."
  • "Dr Faridi was considered in his approach and was clear in his communication."
  • "Dr Kelleher always made sure my best interests were prioritised when it came to deciding on doses of medication."

Cons:

  • "The doctor I saw could barely stay awake during the consultation, kept asking me to repeat things."
  • "My consultant Dr Uphadya has been very supportive but the attention you receive significantly declines after diagnosis."
  • "My psychiatrist can give the impression I'm an inconvenience to him by just rushing me through every contact."
  • "Neglect - please do not use this centre... my prescription was never received and they do not respond to my emails."
  • "For his initial Zoom consultation his consultant turned up late and sat in his car."
  • "I was kicked out of the service for reasons I still do not know. I've been left without my medication or any care."
  • "This place is horrendous... There is no compassion here."
  • "All of these clinics are just trying to make money off people instead of actually helping."

Communication and Responsiveness

Pros:

  • "The office team were really helpful and responsive to any questions or concerns I had."
  • "The support staff are quick to respond to emails, always friendly, helpful and clear."
  • "All communication with The ADHD Centre has been polite, prompt and professional."
  • "My experience with the ADHD centre has been really positive, I received prompt replies via email."
  • "The team communicate efficiently and respond to any queries very quickly."
  • "The ADHD team are excellent both in their expertise and the way that they treat you."
  • "Dr Rahman is fantastic, I felt like he really understood me and took the time to listen."
  • "Excellent and efficient service. Highly recommended!"

Cons:

  • "The clinic was unavailable to help, I eventually got an email. The NHS stepped in and were very supportive."
  • "It took three phone calls over a period of a week for them to tell me they didn’t have the email address of my GP."
  • "A year ago I was assessed by Dr Rawala. Since then I have had 3 follow ups... Most of times there were issues with admin on their behalf."
  • "For a private service I am very disappointed."
  • "The initial assessment was very quick and painless, but after they got their money, they've completely stopped contacting me."
  • "For his initial Zoom consultation his consultant turned up late and sat in his car."
  • "We still seem some way from being able to transfer to GP support for my son and I will up date this review again as we progress."
  • "This Clinic has been amazing from our very first appointment, my partner saw Dr Kelleher and he was great Since then we have had a few issues our end that the clinic managed to fix for us."

Quality of Care and Treatment

Pros:

  • "I felt I came away not just knowing that I did have ADHD, but understanding my ADHD."
  • "The titration process has been excellently handled and I have received my prescriptions very promptly."
  • "The difference between ADHD without treatment and with treatment is like night and day."
  • "Since starting treatment, I have noticed a big change in my life in terms of productivity and focus."
  • "I have been under the care of Dr Tari for a few months now. The ADHD Initial assessment was the first time in my life I felt someone really understood me."
  • "Dr. Rahman has been amazing at putting me at ease... We have set realistic goals, to help me keep track of the things that I want out of this."
  • "The medication is already making a huge change in my life."
  • "I am so glad that I was seen by Doctor Raj Sekeran, who understood my problems."

Cons:

  • "The initial assessment was quick and I was grateful, but it took a long time to move from that assessment appointment to an actual treatment appointment."
  • "The sessions are difficult for him as he gets bored and they are very slow."
  • "After paying an extortionate amount of money, the assessment doctor arrived 2 hours late to our zoom appointment."
  • "I’ve probably sent 50 emails and a similar amount of phone calls to get where I am now. Which is poorer and far more stressed when I started."
  • "This place is horrendous... There’s no structured treatment plan, no guidance on therapies."
  • "I have used this centre. Strengths- quick assessment, reasonable assessment cost for private care, transition to GP shared care not an issue for me."
  • "The diagnosis went really well but it's very hard to get on medication, I was diagnosed over half a year ago yet still waiting for medication."
  • "Changed my life completely. Dr Krippalani is a remarkable doctor. EDIT: I was kicked out of the service for reasons I still do not know."

Cost and Accessibility

Pros:

  • "Yes, it is expensive, but absolutely worth every single penny."
  • "The flexibility of being able to have remote appointments outside of standard business hours has been great for me."
  • "Since then the progress I have made in all aspects of my life is unbelievable. I honestly can't recommend The ADHD Centre enough."
  • "The ADHD Centre provided me with an efficient and professional service throughout my diagnosis."
  • "The ADHD Centre has diagnosed and supported our adolescent daughter since 2021."
  • "I approached The ADHD Centre due to the NHS giving me an estimate of 9 months before I could see a psychiatrist."
  • "I had my Skype assessment and follow up appointments with the ADHD Centre and have started on medication."
  • "I just wanted to drop a note for the ADHD centre and Dr Anwar who conducted my ASD assessment process."

Cons:

  • "But to insist on doing the whole thing again for a minimum of £1200 is outrageous."
  • "£225 for a one hour meeting that lasts 30 minutes max is ridiculous!"
  • "I haven't ever really felt listened to, I'm just glad I'm on a shared care agreement so I now only have to pay £215 every 6 months."
  • "I've been trying to get a follow-up appointment for close to 2 months now and I've sent about 10 emails and they haven't replied to any of them."
  • "After paying an extortionate amount of money, the assessment doctor arrived 2 hours late to our zoom appointment."
  • "I’ve probably sent 50 emails and a similar amount of phone calls to get where I am now. Which is poorer and far more stressed when I started."
  • "My appointment was cancelled the day before it was booked because they hadn't got my card details."
  • "The whole process has been an enormous strain and taken so much of my time and 6 months later I am still untreated and have thrown thousands at the whole process."

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