Soar Trampoline Park Reviews Summary

Value for Money

Pros:

• "Also it's only a tenner each for an hour."
• "A range of activities for the kids here, £10 well spent to release some of their energy!"
• "Fantastic for the kids, they had a great time. It was reasonably priced, £10 for and hour."
• "Went for the tots session. Such good value for money!"
• "Nothing to complain about in my book. 2 hours of entertainment for a 9 year old for £15.00 is good value."
• "Great place with an excellent wipeout type activities. Good price for 1 hour 10 pound and 5 pound for an additional hour."
• "Excellent - seems pricey but is value for money."

Cons:

• "Three kids, £36 for 45mins. Never again. Total robbery!!"
• "£10 p/h? More like £12 p/h when it's your first time."
• "Awful place, so expensive, feel like children can’t be children and get told off at every move they make!"
• "Overall, disappointed to spend £58 on entrance alone, for an afternoon out, only to have the benefit of some of the rides."
• "The summer pass was a waste as me and lots of people don't want to go again."
• "You'll pay an extra one-off £4 each for socks."
• "Kids are very happy and I'm worn out. Really fun. We went for the family ticket total £38 including socks and we all enjoyed it."

Staff and Service

Pros:

• "Drinks reasonable and staff friendly."
• "Staff was helpful, friendly and welcoming."
• "The staff were all friendly and helpful."
• "Staff friendly and helpful and also have the parent and your kids safety at a priority."
• "Loads of staff who are empathetic when speaking with very young, excited boys! It felt safe."
• "The staff seem pleasant and very hard working."
• "Lovely staff and very attentive. If you respect the safety rules, you will have a very good time."

Cons:

• "Safety equipment broken, staff huddling in pairs and looking disheartened."
• "Horrendous customer service and even if your kids have top of the range trampoline socks they com you into having to buy there inferior socks on site."
• "This staff member was hassling me just because he didn't want my cousin who is has autism for laying on trampoline for too long."
• "Poor management of clients. Had time in the park removed from my son and I due to them not providing the safety video before hand."
• "Staffs attitudes are disgusting as is there customer service which really need some serious training."
• "Awful staff and service. Bunch of bullies."
• "The staff particularly the manager Tom were rude and unapologetic."

Facilities and Cleanliness

Pros:

• "It's much better than other trampoline places and they ensure that everyone play safely."
• "The kids had a great time. Very well organised and clean."
• "A very well maintained and organised trampoline Park. Great for both adults and children."
• "Best trampoline park we have visited. Lots of different zones and a great platform jump into foam pit."
• "Everything is clean and well looked after."
• "Very well organised place. Feeling safe leaving children playing on their own."
• "Clean and well laid out."

Cons:

• "For someone with walking difficulties it was awful."
• "Bit of a let down. First time back after covid. Safety equipment broken."
• "Wouldn't recommend going in the summer time, no air con sadly and no fans, it was hot in there and it's September!"
• "Climbing wall was dangerous the hard wall balls punch out way to aggressively."
• "My daughter fell in the foam pit and started sinking but no staff would come over and help!!!"
• "The only criticism I would raise would be that the foam is getting a bit old now and is becoming crumbly which then gets in our eyes."
• "It's great fun but it's not very good for little children because there are constantly being told off and they only get 3 warnings and then they are kicked off the trampolines!!"