Jump Xtreme Trampoline Park & That Fun Place Bolton Reviews Summary

Value

Pros:

• "Quite reasonably priced all you need to do is bring the cake, everything else is taken care of."
• "The kids had a great time and the prices are reasonable."
• "Good value for money."
• "Food is good value & reasonably priced."
• "Really good value at £6 a fitness class."
• "Fantastic prices too and the food is quite good in the cafe as well."
• "Great value for money."

Cons:

• "It is good but much expensive then others and jumping area is more expensive 😅."
• "Way too expensive for what they offer. £41 for 3 kids just to jump on some trampolines is way too expensive."
• "To charge £13.99 per child to jump on a trampoline for an hour is ridiculous."
• "Would not recommend this to anyone and to pay 10 pound plus 2 pound for socks to watch my grandchildren is diabolical."
• "Absolute extortionate prices £27 for 2 children to jump for an hour."
• "They insisted in our first visit that we had to buy 'their' socks."
• "It is a little pricey but you get what you pay for."

Staff and Service

Pros:

• "Think the staff was wonderful and was very fun and not strict stall I loved it and enjoyed the nerf part."
• "Staff that arrange the parties are top notch."
• "The party host Alice was absolutely brilliant, she made sure everything ran smoothly and kept the kids entertained the entire time."
• "Staff is nice and helpful."
• "We were particularly impressed with Chris. He gave us a very friendly reception and gave a great briefing."
• "Staff are very friendly and will even help you do tricks if you ask."
• "Staff are completely friendly which made the experience more enjoyable."

Cons:

• "There was no soap in the men's."
• "Only gripe the lady food server in the kids play area was very rude about me giving the waiting parents cake."
• "Today I was charged £9.95 when I questioned this I was told there was a penalty for not booking online and I was also charged for sitting to watch."
• "Staff very unhelpful and looked as though they didn't want to be there."
• "Staff didn't deal with the incident thoroughly!"
• "however one of the staff was quite unnecessarily rude and it did put me off, as I haven’t paid to be treated like so."
• "For some reason the staff seem incapable of having the warm friendly attitude you'd expect at places like this."

Facilities and Cleanliness

Pros:

• "Such a fab fun place."
• "Good place to take the kids and let them blow off a bit of steam."
• "Amazing trampoline park, we loved the variety of things to do."
• "The café upstairs was clean and nicely overlooked the jump area so you can keep an eye on the action."
• "The place is well laid out and great fun for kids and adults."
• "The place is very clean and tidy."
• "Everything is clean & tidy."

Cons:

• "Absolutely appalling today. Will not be coming back."
• "I’m disabled and when my daughter wanted a cold drink the man (member of staff!) at the downstairs gate told me I couldn’t go into the cafeteria there I had to go upstairs??"
• "The toddler area was tiny and only up to four year olds.. So small children ie four to six year olds were expected to bounce in the main area with groups of teens and adults running, jumping and cartwheeling as fast as they could!"
• "Great looking place but terrible for disabled access."
• "few safety issues need to be looked at as steps going down to the cafe gate left open and I feel as toddler session the gate should be closed."
• "Toilets were very wet on the floor."
• "Bad experience with my son, he slipped on the floor by balls near the slides, after the incident they still didn't clean up."