The Orange Tree Reviews Summary

Service

Pros:

• "The ambiance is very good, the employees are very friendly."
• "Busy for mid week but staff very attentive service was excellent and not rushed."
• "Very friendly and efficient staff"
• "Helpful and friendly team."
• "Great service, friendly attentive staff"
• "Staff were friendly, polite and attentive."
• "Received a warm welcome from all the three staff, they were professional and relaxed, there was no rush for our meal, nice atmosphere."

Cons:

• "Very poor service for an exspensive resturant."
• "The one and only reason I wouldn't return was because of the waitress, real shame lovely place and lovely food"
• "Staff rude unhelpful and friendly at all."
• "Lady that seated us wasn’t particularly friendly and refused to take our drink and food order at the same time."
• "We mentioned this to the Front of House manager and he just said cooking Wellington was incredibly hard, so was also slightly disappointed with that lacklustre response."
• "Service was polite but extremely slow."
• "The only thing that could do with improving was the service, we were only asked if we wanted a drink at the start of our meal and when finished."

Food Quality

Pros:

• "The food was incredible. We had fish and chips and burger the food was fresh and delicious."
• "The ingredients were fresh, well cooked and seasoned with good sized portions."
• "Food was excellent tonight, 2 steak dinners with a bottle of malbec for £40!!"
• "The beef dripping potatoes are incredible."
• "The food was highly enjoyable, well-presented, and the host and serving staff very attentive."
• "Good quality food, slightly light on portion size."
• "The food was superb."

Cons:

• "Food poisoning! Went for Valentines meal, both had oysters, both struck down with the most horrendous sickness & diarrhoea."
• "The mango was a bit bland."
• "Triple cooked chips, would have been lovely if they had been cooked the first time."
• "all the meals were salted VERY heavily and certainly wasn’t value for money"
• "The chicken was as dry as a bone, I asked for more gravy just to make it a bit more edible."
• "Food was served barely warm.. Mixed grill appeared to be left over meats."
• "Food was below par - all microwaved and flavourless."

Atmosphere & Decor

Pros:

• "The decor in the Orange Tree is very clean, simple and overall pleasant."
• "Proper little gem tucked away on a country road in Sawbridgeworth."
• "Nice country pub away from the town centre."
• "Beautiful pub. Very cosy."
• "The decor inside the pub is beautiful."
• "Really friendly staff, nice decor and generally a very nice pub in a pleasant location."
• "Calm, cool atmosphere with an outside seating area."

Cons:

• "Unfortunately no english beer. and it’s everywhere (outside and inside) very strong smell of manure."
• "But the outside garden was very dirty."
• "can get pretty noisy."
• "The building has no air con, so it was incredible warm inside."
• "The restuarant looking very tired."
• "But BE AWARE that at the moment the stretch of West Road from Sawbridgeworth to The Orange Tree is closed."
• "Sadly there was minimal heating with no log fire & we were perished which completely spoilt our birthday lunch."

Value for Money

Pros:

• "Food was excellent tonight, 2 steak dinners with a bottle of malbec for £40!!"
• "Very good value for money."
• "Its not dear for the quality of food and service."
• "We agreed that it was excellent value."
• "Great to find somewhere offering good food at a realistic price."
• "The food is priced reasonable"
• "Superb menu to choose from. Great value for money."

Cons:

• "The special off the board was definitely not worth the £22 price tag."
• "all the meals were salted VERY heavily and certainly wasn’t value for money"
• "Way overpriced. £7 for a slice of supermarket artic roll."
• "Will not be returning, over priced mediocre food."
• "The food however, came nowhere near to living up to its price-tag."
• "The steak was underwhelming, at a cost of £185.00 for 4 people I thought was a tad steep."
• "I was also impressed, to a slightly lesser degree, but still absolutely astounded, by the amount of money it cost."