YO! Leicester Highcross Reviews Summary

Value for Money

Pros:

• "Great value for money and loved the experience."
• "The food quality overall has been very good every time we have visited and the service on our most recent visit was very quick."
• "Blue Mondays are good value, tasty food."
• "Each time they were very generous and always gave us high quality food, amazing value for money."
• "Food was beaut. Reasonably priced too."

Cons:

• "The prices are a bit on the higher side but you will not be disappointed with the quality provided."
• "The costs are crazy expensive now."
• "It is really expensive for not quality food."
• "The only reason I gave it 4 stars is because I do think it's a little overpriced for what it is and I wouldn't go without such a discount."
• "Seems quite expensive for what it is, as you need a lot to fill up."
• "Now it's grossly overpriced but still serves the same 'meh' quality and taste."
• "Expensive for what it is, but worth it for the experience I think."

Food Quality

Pros:

• "The food is always amazing every time."
• "The food was really good, sushi was good, good service."
• "Absolutely amazing food- packed with fresh flavour and love that they make everything on premises, even the katsu sauce!"
• "All are cooked to perfection and presented very nicely."
• "The food is amazing."
• "The food tastes fresh and you can taylor to your requirement."
• "The food was amazing, especially the Korean fried chicken which was divine!"

Cons:

• "I and my guests got food poisoning from eating food from this particular Yo in Leicester."
• "The food itself has plainly taken a severe dip in quality too."
• "The food it's self was very salty and to be honest not plesent."
• "For example, we ordered the beef teriyaki. It had absolutely no flavor and tasted a bit burnt."
• "The food was mediocre."
• "Probably the worst sushi I've ever had... everything seemed not to be fresh."
• "The food was substandard."

Service

Pros:

• "Daughter enjoyed trying different food. Service was great."
• "Staff were exceptionally pleasant."
• "Incredible service been eating here for years the staff and in particular the manager Manch are incredible."
• "The staff are all incredible and so friendly."
• "The staff are very efficient and extremely friendly especially Manjule."
• "Staff, warm, friendly, inviting, charming, helpful and knowledgeable."
• "Service is always quick and friendly, it’s always nice and clean inside."

Cons:

• "Trying to get the attention of staff was difficult (hey YO! Bring back the traditional buzzers) and when they finally came over it felt like an inconvenience."
• "Terrible experience. I have placed an easy order, after waiting over 30 min the food still hasn't arrived."
• "Had to get up and physically stand in front of staff for help despite pushing the button."
• "The staff didn’t look happy at all."
• "Service was not very good at all."
• "Service charge was stealthily placed on my bill (7.5%) which I would not have paid if i had noticed because the staff were terrible."
• "Service abysmal. Waitress rolled her eyes and huffed when we asked for a booth seat."

Atmosphere

Pros:

• "Friendly, fun and trendy atmosphere!"
• "The atmosphere is fun."
• "Absolutely stunning food, I love going to Yo sushi."
• "Yo Sushi have an amazing atmosphere and set out, its a great experience."
• "Lovely atmosphere and great staff."
• "Really nice sushi restaurant. Right in the heart of Leicester town centre."
• "So friendly, food is amazing!!! Can’t rate highly enough!!! Superb establishment, one of Leicester’s best eats!!!"

Cons:

• "The place is really tatty, scuffs up the walls, our placemats were used and had rice and soy sauce stuck to them."
• "It's often cold and unwelcoming too which doesn't help."
• "Very tense atmosphere and unfriendly staff, I won't be going back again even after covid."
• "Quiet but I like that."
• "The plainly abysmal management resulting in people sitting IN the restaurant - who, in my instance, have ALREADY PAID - being given lesser priority than some lazy wastrel who's gone onto ubereats or something."
• "Dirty and no one in the kitchen demonstrated any contamination control or washed their hands at any point through our meal."
• "The smell in that place (I guess from the open kitchen) already puts me off."

Ordering System

Pros:

• "Being able to order on my phone is actually better. It meant I was able to track my spending a little better and I ended up trying dishes that I otherwise probably wouldn't have paid any attention too."
• "The food comes out piping hot and is never sitting around."
• "They cook and prepare the food fresh practically in front of you, and the service you receive I cannot fault in any way."

Cons:

• "Have to scan a qr code to order, guess what no search bar!....food OK, looking very scruffy interior, looks overdue a refit."
• "With the new way of having to order your food online, you would have thought they would have invested in better Internet, our order just wouldn't go through."
• "Also there was hardly any plates coming around the conveyer (which was one of the most fun parts of visiting yo!!!)"
• "The menu has been massively reduced since I last went, its called yo SUSHI and the sushi choices are almost completely gone."
• "Having to order on the app and trying to get the attention of waiting staff was difficult and not the best."
• "The food arrives at weird intervals, unlike the old ordering system as and when needed."
• "The app ordering is just awful.. only 1 person can see the menu using one phone so it just feels too much hassle to look through new options."