Five Guys Watford Reviews Summary

Staff and Service

Pros:

• "The staff at Five Guys Watford branch offered a very warm, friendly and welcoming hospitality."
• "Gosia, answered all my questions, did not limit herself to taking my order but encouraged with such passion."
• "Very good first time experience. I was surprised at the price but after dining decided it was probably worth it."
• "Absolutely love this place! The staff was so friendly and the food was so quick."
• "Food is great, burgers are brilliant, milkshakes are to die for and fries are always golden."
• "Amazing customer service from the team working today."
• "Very expensive but worth it. The burgers, compared to other fast food places like McD's and BK, are the best you can get."
• "Always a fan of five guys, always seems consistent no matter where you go."

Cons:

• "Not for us. The hot dog was horrible and soggy. The staff member who took our order was not interested and non-personable."
• "The burgers are proper American burgers. More expensive then MacDonalds but you get a burger that's 100% better quality so it's definitely worth it."
• "Always very busy, so hard to grab a seat but their burgers are sooo delicious."
• "Fairly small menu (especially when it comes to sides and the complete absence of any dessert options) but what they do, they do very well."
• "The staff were really friendly, the dining area was clean and free of clutter, which is surprising for a busy Saturday."
• "We waited ages for a staff member to clean a table for us to sit down. We had to ask the cashier to highlight the issue and we still waited another 5 minutes."
• "Poor service, forgot half the toppings I requested, burger meat was absolutely bland with no flavour and no seasonings, chips undercooked badly and oily."
• "Extremely overpriced for what you get, took my son there for food, couple of burgers, chips and milkshake was almost £40."

Food Quality and Taste

Pros:

• "It was my first time at Five Guys and I have to say it is one of the best fast food burgers I ever had! The pistachio shake was great too."
• "Their cheeseburgers are so good and their skin-on fries are the best fries from any fast food place."
• "Food was lovely, evenly priced (don't expect McDonald's prices more tgi's but the food is worth every penny) and the staff were helpful."
• "This was my first time at 5 guys and although dearer than others like MC d or bk the quality is definitely better."
• "The food is good as always but the burger was smaller than ever. Always liked the food but considering the price and smaller burgers."
• "Simple to order online for collection. Food was ready and waiting, and they made the milkshake fresh, ready to go."
• "Great amazing food! Big portions, the value for money very good, worth the extra money I think."
• "Food was brilliant, only a few things let it down: asked the guy to refill Mayo, he decided to go and have a full blown convo with one of his colleagues."

Cons:

• "Not for us. The hot dog was horrible and soggy."
• "I've had so many meals at various 5 Guys restaurants over the years and they've been consistently excellent, that is until now."
• "The food is good as always but the burger was smaller than ever."
• "People keep trying to tell me how good this is but five guys is overrated compared to other burger places I've been to."
• "Was excited to try Five Guys.. even though it's been there for ages. Their burger was undercooked, tasteless and maybe the greasiest thing I've eaten in a few years."
• "Get barely any food for really high price! 2 small cheese hotdogs nothing extra cost £18!"
• "It wasn't a good one sadly. I love Five Guys but this shop has only delivered the good service they always provide but lacked big time delivering quality tasty burger."
• "Burgers were OK, restaurant looked like a large public bathroom. The food was vastly overpriced."