KFC Bishopsgate Reviews Summary

Location & Accessibility

Pros:

• "Very good little depot of a KFC with great location for Liverpool Street if you have 15 minutes before your train and need a take away."
• "KFC is ideally located just outside London Liverpool Street station... This branch has a comfortable seating area on two levels upstairs."
• "Toilet facilities are available also including wheel chair."

Cons:

• "It takes a while to get to the front of the queue, and you often won't find a seat to sit down and eat."
• "Worst kfc i have ever seen they say they open up at 10.30 in the morning but they dont open until 11.00."
• "The male bathroom (on 3rd floor) is out of order with NO alternative offered."
• "Toilets dirty and smell not fit for children or disabled as lift all ways out of order disgusting."
• "Tiny looking spot from outside where you find some seating area on the first floor."
• "Understandably London, this space Bishopsgate KFC is choky. Space is tiny and cute."
• "This is a very small KFC store, but the demand for this food is so high, that at lunch times, the queues get long, and people often queue outside on the pavement."

Customer Service

Pros:

• "It's a pleasant experience to enter and find THANIA HALIMA manning the front desk."
• "Friendly staff they try their best to help customers."
• "Service was lovely on a Saturday late evening."
• "The staff are very helpful and provide an excellence service."
• "The staff is good and the service of a worker named Bijoy was amazing."
• "Matt from the KFC near Liverpool Street station was top drawer. He served us very quick and efficiently, despite a long wait."

Cons:

• "Worst kfc, no customer service skills, don't care when stuff doesn't work."
• "Staff on the till are a real challenge to communicate with."
• "Staff are all over the place and don’t seem to have clear roles."
• "Would like to thoroughly thank the staff here for getting my order wrong 3 times in row."
• "The tables upstairs were not cleared, the staff were unfriendly and unsmiling, the quality of the food was poor."
• "The worst customer service i have ever received!"
• "Please do not communicate with your colleagues in a non-english language in England when you are serving customers."

Food Quality

Pros:

• "KFC tastes great, and most of us love it even though, we know having too much of it too frequently, is bad for us!"
• "got to the spot at about 9:30pm... they produced the best zinger burger i've had in my 28 years on this planet."
• "Chicken had that crispiness and chips were burning hot and crispy as well."
• "The food tasted fresh and hot and we both thoroughly enjoyed it."
• "Delicious. When my girlfriend is out, I go on clandestine missions here to bask in the gluttonous delights of KFC."

Cons:

• "The fried chicken pieces were quite dark in color seems like old shortening."
• "Isn't that feathers??? Why is it still there🙄"
• "I've been to this branch many times throughout years, the food is always tasteless when compare with other KFC branches."
• "The chips are over cooked, wings are almost every time cold drenching of oil, and the burgers are sloppy."
• "Food is average in taste. The queue is the biggest disadvantage in this shop especially during peak times and night time when the party nights are on."
• "Probably the worst KFC I've ever been to. Fries not salted, chicken somehow doesn't really have that KFC taste."
• "The chicken in the wrap was cold from the fridge and uncooked."

Order Accuracy & Hygiene

Pros:

• "Small but efficient. They have separated the order and collection areas."
• "The tables are clean and tidy."
• "Plenty of space upstairs that get clean on a regular basis."

Cons:

• "Ordered two zinger tower burgers meals. Got home and checked to find two standard burgers."
• "Absolutely dissatisfied. Ordered via Deliveroo... Ended up throwing the coleslaw away, gravy too and 3 of the chicken pieces because they were so dry and inedible."
• "FOR THE SECOND TIME, I'VE NOW SEEN MY FOOD BEING HANDLED WITHOUT GLOVES!!!!"
• "Be aware, this store is on mission to steal food (to maximise their profit) as they always tend to miss items from your order."
• "Thieves. Placed an order with Uber eats... Over £30 worth of food missing."
• "I would not recommend it. After eating the chicken pop corns. My son vomited. My husband also vomited after eating the chicken burger."
• "Oh, let me tell you! I ordered KFC some time ago... I had a really bad rash, diagnosed with severe hives urticaria from OLD chicken!"

Atmosphere & Cleanliness

Pros:

• "Sat at lunch with fellow Millionaires, and with Truck Drivers at the same table 😂 ☺"
• "Long queue but it goes very quick."
• "The cleaning staff are super efficient."

Cons:

• "Whole sitting area closed off, the overall running / management is dismal."
• "Upstairs was filthy. The bins were overstuffed and the tables covered with leftovers."
• "So far this is the one most disturbing and disgusting restaurant (KFC) have been so far, the tables are sticky, chairs are oily and the food trays, I think the last time they cleaned it was a decade ago."
• "Sadly one of the worst KFC around, it is normally pretty dirty with chicken bones piled on the table for prolonged periods of times and no staff around to clean up."
• "Upstairs looked terrible, dirty tables, and the bins were spilling over."
• "Avoid this kfc in London for sure. Barely any seating, long queues and the staff are rude."
• "The worst KFC I've been to ever.. my worst ever kfc experience."