Smoke & Pepper Reviews Summary

Food Quality

Pros:

• "The Smokey burger I had is up there with one of the best burgers I’ve ever had."
• "The chicken wings were amazing with so yummy sauce!"
• "The food was great especially for the price."
• "The smash burger was full of flavour and certainly hit the spot."
• "The burgers were amazing, moist smash patties topped with their snp sauce cases in warm fluffy brioche buns."

Cons:

• "The fries for each meal wasn't great either, it literally tasted of cold chips that they just refried."
• "The halomi fries were awful and would not be recommended at all."
• "The Korean fried chicken had an unpleasant odor, as did the loaded fries."
• "Overly greasy and poorly flavoured wings, very very dry chicken strips."
• "The Korean loaded fries were the best I've ever had. Full of flavour along with the creamy cabbage coleslaw and cheese, it was delicious."

Service Experience

Pros:

• "The service was great considering how busy they get."
• "The ambience of the restaurant had a nice vibe to it and the service was top notch."
• "The service at the counter was great."

Cons:

• "Service was extremely slow and the toilet facilities... Well it would be nice to have a lock that actually works."
• "The service could also be friendlier and come to table for eat-in orders."
• "Food took far too long and it came to as lukewarm, not the piping hot you would expect when dining in."

Price and Value

Pros:

• "The food was great especially for the price."
• "Service was excellent and value for money is fantastic."
• "Well priced too."

Cons:

• "A bit overpriced for what is in effect a burger joint."
• "The prices did not justify the taste or the portion size."
• "Very expensive for the offering, though presentation of food is decent."

Ambience and Environment

Pros:

• "First impressions, nice deco, simple, not over the top."
• "A relatively nice little clean place."

Cons:

• "The space was too little and packed."
• "It's the kind of place I'll visit once but if I'm in the area again I'll give someone else a chance."
• "The restaurant's ambiance, it's more like a small shop with tight seating arrangements."