Address: 2 Thornberry Way, Guildford, GU1 1DQ, United Kingdom
Phone: +441483951929
Rating: 4.5
based on 158 reviews.
Attractions and Activities
Pros:
"The obstacles were fairly difficult in places."
"The children we took enjoyed the different sections."
"The wall was a real challenge but an enjoyable experience."
"Son is quite tall so may be better for people less than 6ft tall."
"Has a large soft play course and separate Ninja course."
"The place looks amazing and really tests your abilities for kids and adults."
"A great couple of hours for my 9 and 11 year-olds and their friends."
"My son has support needs and I had some questions. The desk staff and the manager were amazing helpful and friendly."
"There is an inflatable obstacle course to your left with a slide and then the ninja warrior course in front."
"Impressive assault course, 4 lanes for skill/height levels."
"Large inflatable zone, lots of fun for 2-hour session."
Cons:
"The Manager was kind enough to apologise and offered a refund on the drinks."
"It was fine, but I was a bit disappointed there wasn't more for younger kids."
"The children were very happy with it, great portion sizes."
"But would not recommend to anyone over 18. Seems very unsanitary and the activities are just not for young adults."
"If you have confident children aged 5 and up then this place is probably worth the effort."
"Place was a shambles. Waited ages for our health and safety briefing."
"We were not given this information so the kids came in sliders to make it easier on arrival, leaving and storage."
"Seems somewhat retarded that you need only socks for one half of the equipment and then ‘footwear’ for the other."
"The party was yesterday and was very disorganized."
Staff and Customer Service
Pros:
"The staff were really friendly."
"Polite and helpful staff."
"The boys absolutely loved it."
"My son had his 8th Birthday here with his friends and absolutely loved it."
"They had an amazing party host I made sure to get her name and it was Ella she was so polite, welcoming and helpful."
"The young girl we had looking after us then spoke to the children about the rules."
"The parents were also offered ice creams when these were brought out and the young lady checked we were happy with everything."
"The venue was excellent and Taylor-May who looked after the party could not have been any better, was extremely helpful and was great with the children."
Cons:
"Kids were already on apparatus before session started with no supervision from staff."
"An accident waiting to happen."
"Online advises around 50people per session max but there was a lot more."
"Activities themselves are great but general organisation, especially in cafe, needs working on."
"The staff are good at managing this Federico was especially great 👍🏼"
"Mini Ninjas is just pretty rubbish. Very small area with little for kids to do, kids got bored very quickly, and there are only baby changing facilities in the women’s bathroom which is a bit ridiculous."
"No disabled parking - no ramps or lift once inside if you have a member of the party in a wheelchair !! Internal door inside the venue opens on to a building site for any child to enter ... Can you explain how this place meets regulations"
Pricing and Value
Pros:
"I would have given 5 stars but I think £15 plus £2.25 for the socks was a bit pricey for what you get."
"I tried to book a party room but unfortunately all booked so bought 11 tickets including Ninja Headband, socks and gloves."
"We will be coming back again!"
"I took 6 boys aged 10-13 for a session on Sunday & they all had a great time."
"Great fun, family of 4, one adult spectator (1ad, 2 kids on course)"
"We had my son’s birthday party here and honestly it was epic!"
Cons:
"We probably would not return as we have done it now and the only thing we enjoyed was the inflatable obstacle course and the wall."
"The party area we were given was quite cramped (for 14 seven- and eight-year olds)."
"Do feel that £30 per child is expensive for what it was as a party."
"If you’re grown ups wanting to try out the course you see on TV, don’t bother!"
"The obstacles were either stupidly easy or stupidly hard, which you want a challenge obviously but there’s nothing inbetween."
"The party was yesterday and was very disorganized."
Facilities and Cleanliness
Pros:
"Feels brand new. Clean equipment, well maintained and organised."
"Clean facilities, actually pretty quiet on a rainy day in the holidays."
"Everyone was really helpful and friendly and it's really clean and well kept."
"The area was clean and tidy."
"Clean and tidy. Had to buy those special socks even though I wasn't going on the soft play mountain side but hey ho."
"Great agility course."
Cons:
"Toilets available on the bottom floor. Cafe is upstairs with tables and seating."
"Baby change in toilets."
"Activities themselves are great but general organisation, especially in cafe, needs working on."
"The only downside is that off peak is the same price as peak time."
"No disabled parking - no ramps or lift once inside if you have a member of the party in a wheelchair !!"
"Internal door inside the venue opens on to a building site for any child to enter ... Can you explain how this place meets regulations"
"Only given one star as cannot post review without at least that"