Nicholas Cameras Reviews Summary

Product Quality

Pros:

• "Their cameras are of great quality as they demonstrate and I would definitely return if I need any photography equipments."
• "A huge collection of old and new cameras and lens."
• "Sold me an old polaroid pack film back for a forty year old camera for a reasonable price."
• "They've got a lot of gear there and John is enthusiastic and deeply knowledgable."
• "I got what I wanted for slightly higher than ebay price and this little piece of gear delivers exactly the same results as I was told."
• "Had a memorable visit to this Aladdin's cave of a camera shop. Solved my problem after I thought my old ciné projector was doomed."
• "Stunning collection of amazingly rare cameras."

Cons:

• "The camera's I looked at were in very poor condition and many of the lenses were broken."
• "Camera was never working and the light meter was massively over priced."
• "£69 for the used tripod which had no bag was overpriced."
• "AVOID. this guy is notorious for selling broken cameras for a ridiculous amount of money way over what you'd pay for anything online."
• "Purchased a lense. With 3 month warranty in March 2023. Whilst lense was in my camera bag it broke snapped."
• "Sold me a broken RZ67, tried to get a refund the next day and he accused me of breaking it."
• "Sold me 2 broken cameras and refused to take responsibility and acknowledge them as broken."

Customer Service

Pros:

• "This shop delivers quality customer service."
• "Can't recommend Nicholas Cameras highly enough."
• "I have been received by a lovely man called John, this man is truly passionate and is such a nice person."
• "They were incredibly kind and patient with me giving me a whole tutorial on how to change film and offering to do it for me."
• "They took their time to educate me and my partner on the different cameras types, lens and accessories."
• "The staff in the shop were super kind and patient in explaining everything I need to know."
• "The staff are super helpful and packed with knowledge."

Cons:

• "Appalling at communicating, made an enquiry on the website nearly 3 weeks ago and after no reply I followed it up with an e-mail."
• "also one of the rudest men, I've seen him make a young girl (we are talking in the low teens) cry."
• "when i rang them asking have they got any they said in a rude way of course we do just come to us and see."
• "Dreadful. I wanted to buy something but the two people behind the counter were busy looking through a notebook."
• "WORST CUSTOMER SERVICE."
• "The owner is a cantankerous and condescending man whose knowledge of most equipment is outdated."
• "The worst customer service experience I've ever had."

Shop Atmosphere

Pros:

• "A great little shop, not just with cameras, but everything related to photography."
• "Probably the most interesting camera shop in London. Aesthetically really cool."
• "So appealing from the outside. All those wonderful camera."
• "I just really love this shop. It has such stock dating back years that gives such a great sense of nostalgia."
• "Great to have a proper enthusiasts' shop like this surviving on the high street!"
• "Nicholas Cameras is a shop that priorities their relationship with customers, and the fact that they are still in business after 5 decades proves that."
• "Love that place! The vibe of the shop is really authentic."

Cons:

• "The one thing I’ve disliked about camera shops in London is you often enter a jampacked shop where the owners speak to you like you’re an idiot."
• "The shop is so neglected. Unappealing place."
• "would not buy a camera from there due to the mess and clutter, camera’s are just thrown in boxes on top of each other."
• "He kicked me out of the shop Saying come back another day and so many other things..."
• "The items were sold more expensive than prices on the website and lied that I was getting discount."
• "Camera equipment is left exposed and unprotected."
• "Lenses are left everywhere, uncovered and protected."