The Old Stables Reviews Summary

Atmosphere & Decor

Pros:

• "Lovely pub. Nice atmosphere and decor with a real log fire for the winter."
• "I like this place, its got that cosy pub vibe with comfy chairs by the fireplace."
• "As usual, a lovely atmosphere and decor with the real log fire."
• "Lovely atmosphere early in the evening."
• "All in all a lovely place to chill out."
• "Lovely old building with roaring fires."
• "This a very pleasant pub with a country & rustic feel to it."

Cons:

• "Nice decor and garden but a lot of noise from the road and tables where black with dirt."
• "Furniture broken and upholstery torn."
• "Christmas decs laughable, tatty and badly done."
• "Outside was untidy (broken stuff, dirty tables etc)."
• "Atmosphere is not nice."

Service

Pros:

• "Service was brill and in laws can't wait to come again."
• "The staff were all polite, friendly and helpful and work hard, especially our server Kacie."
• "A great atmosphere with friendly staff."
• "Service was exemplary."
• "Impressed that we were asked about allergy’s by Jordan our waitress on arrival to our table."
• "A big shout out to Amanda for the table service, she was lovely, friendly and efficient."
• "Our waitress Elly was very professional and served with a smile."

Cons:

• "Staff not to bad but the food was disgusting cold."
• "Sloppy service, watched a waitress tip a pint of beer over a couple, with no real apology."
• "The young waitress was clearly untrained she had no idea what she was doing."
• "Slow and rude service, spoke to us like we’re hassle ordering food."
• "The staff attitude needs looking at."
• "Miserable staff and service."
• "Bar staff were friendly but waiting service was poor."

Food Quality

Pros:

• "Lovely food, all 4 of us enjoyed, ranging from main meal to lunch lighter bites."
• "Food was very good and prices quite reasonable."
• "The food was cooked to perfection and exactly as ordered."
• "The Wagyu burger was lovely and the carrot cheesecake is divine."
• "The food was really very nice."
• "The food was delicious credit to the chef(s) And was a good price."
• "The food was all well cooked, tasty and plentiful."

Cons:

• "Expensive, very poor quality food."
• "Terrible food for the price!"
• "Roast dinner was horrible, sent back twice. dry turkey, cold veggies and hard very pale potatoes."
• "Food: my partner got a totally different dish to what was ordered, the veg was hard, my own lamb was cold and it was generally no way up to their standards."
• "Very disappointing, looked lovely, nice pub but the food was poor, my pie had almost no steak in it and one tiny slice of mushroom."
• "Both had a roast which was cold and veg was rock hard and other bits burnt."
• "Food was awful, the staff were not helpful."

Value for Money

Pros:

• "You'll get your money's worth."
• "I would personally recommend this place due to all I have said above as well as it being good value for money."
• "The food was excellent at the normal prices you pay for a Vintage Inn."
• "Very nice food and drinks. It is pricey, but, you'll get your money's worth."

Cons:

• "The whole dish was the size of the palm of my hand!! That was a main at £15.75!!!!!"
• "Adjacent to Fontwell Racecourse, this is a new build pub and restaurant but with old oak beams and well designed, this could be a lovely pub. However it is let down by overpriced, poor quality food."
• "For £16 it was the worse roast I’ve ever had."
• "I then spoke to the manager about how £11 was a lot of money to spend on a frozen burger and pretty pathetic ‘sides’."
• "It’s such a shame as the pub is lovely, but the food is far too expensive for what you get."
• "Expensive for what we were served."

Management & Staff

Pros:

• "The staff including the bar staff are helpful and friendly."
• "The staff and management did actually care and offered us a discount on the products I struggled with."
• "The staff are polite, friendly and helpful."
• "The manager here was polite and gave good service."
• "The staff and service were brilliant. Very attentive without fussing."
• "The staff are fantastic all very friendly and the food was delicious."

Cons:

• "Came here with a party of 6, 2 of our meals was wrong and was also given the wrong drinks."
• "Ordered food more than 1.5 hours ago and mine still has not arrived."
• "The service was terrible, worse still the kitchen rip you off by giving small portions of food & charging main meal prices."
• "A more rude and inhospitable individual you could not find working in the hospitality sector."
• "It was the tone and attitude of the manager that was quite unprofessional, bordering on rude."
• "The bar manager was rude and even though they admitted the GM was cooking, not a chef, she still refused to accept there were any issues."
• "As usual with Vintage Inns, incompetent management, under-staffing and inadequate provision of food."

Facilities & Accessibility

Pros:

• "The pub is dog friendly with a jar of treats for the dog and water bowl."
• "Staff were Covid appropriate, attentive and helpful."
• "Very good covid measures put in place, one way in one way out."
• "And you allowed to take well-behaved dogs in but only in the bar area not the restaurant."

Cons:

• "As a partially disabled person, my only criticism is that the toilets are on the first floor up a lot of stairs."
• "Toilets here are absolutely appalling."
• "The toilets, although very clean, they are very tired looking and in need of updating."
• "The female toilets made me wretch and the state of the male toilets were apparently worse."
• "The toilets are upstairs which could be a problem for some people."