Anytime Fitness Ladbroke Grove Reviews Summary

Facilities & Equipment

Pros:

• "Incredible facility and top end equipment."
• "The gym is always clean and provides a range of equipment for workouts."
• "The gym is regularly updated with different layouts/equipment depending on user needs."
• "It’s been freshly renovated and is very clean."
• "The gym is very clean and tidy."
• "The gym continues to impress me with its calm atmosphere great equipment."
• "Great variety of gym classes and really great instructors."
• "Very good facilities, I'm sure it has everything you would need and it's very quiet during the night."

Cons:

• "Small but competent gym that gets very busy. Equipment is slightly dated and not much free weights."
• "No changing rooms and 2 toilets and 1 shower the two other toilets where being used as a store room."
• "Cramped as hell on the free weights floor. Not a fan of the incredibly bright lights down there either, disorientating to say the least."
• "Awful gym, over 2 weeks late in opening, upfront fee for a fob that should be free...Small and cramped."

Staff & Customer Service

Pros:

• "Their professionalism and warm approach is the main reason I’ll be renewing my membership for years to come!"
• "Staff are really helpful when needed and make you feel comfortable :)"
• "The staff is always really friendly, and the PTs who do the classes are all amazing."
• "A MASSIVE thank you to CLAUDIA, who has been so nice and encouraging."
• "Excellent equipment & facilities, friendly and helpful staff and good all round atmosphere."
• "The professional staff always ready to help you in all sort of situation."
• "The staff seemed nice and helpful, the machines are slick and smooth."
• "The gym is great, but the staff is absolutely disgusting - they are dishonest and will tell any lies to sign you up only to blatantly deny it afterwards."

Cons:

• "Generally pretty clean, but there's an overpowering air freshener being used."
• "The gym facilities are great!! Unfortunately the customer service is awful 😖."
• "However, I have to say that over the years the customer service has been very disappointing."
• "Worst customer service experienced for a long time!"
• "Horrendous customer service and will tell any lies to sign new members!"
• "Disgusting costumer service - I didn`t want to have to leave a bad review for any business but they have left me no choice."
• "Useless staff only in the phones while u talk to them.... Very lazy staff unprofessional help..."

Classes & Programs

Pros:

• "I’ve been attending classes 2-4 times every week and the PTs always make sure to switch it up a bit and keep it interesting."
• "The energy in the room was electric and Jane's enthusiasm and expertise truly set a vibrant tone for the entire session."
• "Great all round gym, with plenty of equipment. I was Very impressed with the cleanliness of everything and how things are maintained."
• "Love this gym! One of my favourite classes are from Michael Morgan, he is always in a good mood and knows how to motivate us."

Cons:

• "Well the beginning was good exiting but after few months I find out a bit boring and no good classes."
• "Its okay but nothing exciting. Classes are a bit boring/lack of variety and very late in the day."