White Hart Hotel Reviews Summary

Category: Hotel

Address: 1-5 High St, Boston, PE21 8SH, United Kingdom

Phone: +441205311900

Rating: 4.3
based on 180 reviews.

Location

Pros:

  • "Nice location on the river with a nice view from the window."
  • "A superbly situated hotel in the centre of town."
  • "Great location in the heart of Boston and beside the river."
  • "Beautiful location by Boston's iron bridge, lovely courtyard and riverside garden."
  • "Right in the heart of Boston, with a lovely seated veranda overlooking the river & magnificent church."
  • "The hotel is located in the city centre, on the banks of the River Witham, and all the local amenities were available to us."
  • "A centrally located hotel, which seems to be the best of Boston."

Cons:

  • "The seagulls did wake me up quite early so I had to close the windows."
  • "At the weekend night-time this area of Boston town is not one of the most safest places in the world, with many people drunk and fighting."
  • "The biggest disadvantage of a city location was the noise emanating from the numerous bars and pubs to the very early hours."
  • "The down at heel nature of Boston casts a shadow."
  • "Our room overlooked the river. Sounds nice until you realise it’s a popular bar as well so music is blaring until midnight."
  • "Music was so loud couldn't hear our tv and that was in the afternoon. Same thing again in the evening, plus girls shouting and fighting."
  • "The problem with this hotel is, it's in Boston!!"

Service

Pros:

  • "The staff couldn't have been more accommodating!"
  • "Nothing was too much trouble they were brilliant."
  • "Great thanks to all the staff."
  • "Staff in the hotel were extremely efficient & friendly."
  • "Staff were very helpful especially one of the receptionists who got me to the car park."
  • "Staff were extremely friendly and helpful."
  • "Staff friendly and polite, as always, went above and beyond."

Cons:

  • "Visited 28th December slow service although not busy, staff friendly, this was a birthday celebration, unfortunately three people all ordered the sizzling duck dish (avoid) it was dry, bland and tasteless a very poor effort."
  • "The person on reception was 'new' and had had no training so couldn't answer any questions about the hotel."
  • "Service could be better."
  • "Had to wait 20 mins to ask for the bill. Which I had to wait another 20 mins to get."
  • "It doesn’t take 30 minutes to get a drink delivered to your table."
  • "Had to ask for table to be cleared several times."
  • "STAFF MEMBERS TALKING OVER US, MAKING OFFENSIVE COMMENTS AND NOT WILLING TO ASSIST IN ANYTHING."

Food

Pros:

  • "Lovely meal, you pay for what you get. Very reasonable prices."
  • "Food is always really good, we live locally and they tend to use local, seasonal produce so it's always fresh."
  • "The food in the restaurant was very good."
  • "Evening meal was great large menu selection all freshly cooked."
  • "The food was delicious."
  • "The food was incredible and the service second to none."
  • "Had evening meal, which was delicious and breakfast had a good choice - both were made using top quality ingredients."

Cons:

  • "Chose a Sunday roast, the instant gravy was way too salty, the beef no hint of pink as described on the menu....overcooked."
  • "The 'slow roasted belly of pork', the meat was so dry!!"
  • "The beef was tasteless and the gravy had a thick layer of oil on the top."
  • "The Thai green curry was too spicy."
  • "The only slight let down was the food at the Riverside Restaurant."
  • "The food spoilt it."
  • "The food is just not good enough! It took a very long time to get the Starters."

Accommodation

Pros:

  • "Thoroughly enjoyed our stay."
  • "Room was good value."
  • "The rooms often have only a shower, and single glazing, but despite this they're toasty warm and quite comfortable."
  • "Comfortable beds, pristine white sheets & towels lovely complimentary toiletries."
  • "The room was lovely and the restaurant was exceptional."
  • "A lovely old fashioned building along the river, with rooms that are cosy but still modern."
  • "The room was comfortable and cosy."

Cons:

  • "See the image with the two small fans? That's the 'air conditioning' you'll get."
  • "We had one of the rooms which did back onto the car park, and with the windows open we were woken up by the inhabitants of Boston a few times at pub and club throwing out times."
  • "All i heard until just after midnight on my sunday night stay was drunken people shouting and swearing all evening."
  • "The function room has no wow factor and the bridal suite which is supposed to be supreme would be my last choice given any other hotel."
  • "The room, fighting our way through the narrow passage an opening the door we were met with the double bed an a cold room."
  • "The view was disappointing nothing but a stone Baluster wall."
  • "The room was so small a 3/4 bed and i could not even walk around it room 210 - tripped over a chair trying to get to the toilet."

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