Address: 1-5 High St, Boston, PE21 8SH, United Kingdom
Phone: +441205311900
Rating: 4.3
based on 180 reviews.
Location
Pros:
"Nice location on the river with a nice view from the window."
"A superbly situated hotel in the centre of town."
"Great location in the heart of Boston and beside the river."
"Beautiful location by Boston's iron bridge, lovely courtyard and riverside garden."
"Right in the heart of Boston, with a lovely seated veranda overlooking the river & magnificent church."
"The hotel is located in the city centre, on the banks of the River Witham, and all the local amenities were available to us."
"A centrally located hotel, which seems to be the best of Boston."
Cons:
"The seagulls did wake me up quite early so I had to close the windows."
"At the weekend night-time this area of Boston town is not one of the most safest places in the world, with many people drunk and fighting."
"The biggest disadvantage of a city location was the noise emanating from the numerous bars and pubs to the very early hours."
"The down at heel nature of Boston casts a shadow."
"Our room overlooked the river. Sounds nice until you realise it’s a popular bar as well so music is blaring until midnight."
"Music was so loud couldn't hear our tv and that was in the afternoon. Same thing again in the evening, plus girls shouting and fighting."
"The problem with this hotel is, it's in Boston!!"
Service
Pros:
"The staff couldn't have been more accommodating!"
"Nothing was too much trouble they were brilliant."
"Great thanks to all the staff."
"Staff in the hotel were extremely efficient & friendly."
"Staff were very helpful especially one of the receptionists who got me to the car park."
"Staff were extremely friendly and helpful."
"Staff friendly and polite, as always, went above and beyond."
Cons:
"Visited 28th December slow service although not busy, staff friendly, this was a birthday celebration, unfortunately three people all ordered the sizzling duck dish (avoid) it was dry, bland and tasteless a very poor effort."
"The person on reception was 'new' and had had no training so couldn't answer any questions about the hotel."
"Service could be better."
"Had to wait 20 mins to ask for the bill. Which I had to wait another 20 mins to get."
"It doesn’t take 30 minutes to get a drink delivered to your table."
"Had to ask for table to be cleared several times."
"STAFF MEMBERS TALKING OVER US, MAKING OFFENSIVE COMMENTS AND NOT WILLING TO ASSIST IN ANYTHING."
Food
Pros:
"Lovely meal, you pay for what you get. Very reasonable prices."
"Food is always really good, we live locally and they tend to use local, seasonal produce so it's always fresh."
"The food in the restaurant was very good."
"Evening meal was great large menu selection all freshly cooked."
"The food was delicious."
"The food was incredible and the service second to none."
"Had evening meal, which was delicious and breakfast had a good choice - both were made using top quality ingredients."
Cons:
"Chose a Sunday roast, the instant gravy was way too salty, the beef no hint of pink as described on the menu....overcooked."
"The 'slow roasted belly of pork', the meat was so dry!!"
"The beef was tasteless and the gravy had a thick layer of oil on the top."
"The Thai green curry was too spicy."
"The only slight let down was the food at the Riverside Restaurant."
"The food spoilt it."
"The food is just not good enough! It took a very long time to get the Starters."
Accommodation
Pros:
"Thoroughly enjoyed our stay."
"Room was good value."
"The rooms often have only a shower, and single glazing, but despite this they're toasty warm and quite comfortable."
"Comfortable beds, pristine white sheets & towels lovely complimentary toiletries."
"The room was lovely and the restaurant was exceptional."
"A lovely old fashioned building along the river, with rooms that are cosy but still modern."
"The room was comfortable and cosy."
Cons:
"See the image with the two small fans? That's the 'air conditioning' you'll get."
"We had one of the rooms which did back onto the car park, and with the windows open we were woken up by the inhabitants of Boston a few times at pub and club throwing out times."
"All i heard until just after midnight on my sunday night stay was drunken people shouting and swearing all evening."
"The function room has no wow factor and the bridal suite which is supposed to be supreme would be my last choice given any other hotel."
"The room, fighting our way through the narrow passage an opening the door we were met with the double bed an a cold room."
"The view was disappointing nothing but a stone Baluster wall."
"The room was so small a 3/4 bed and i could not even walk around it room 210 - tripped over a chair trying to get to the toilet."