Turtle Bay Bournemouth Reviews Summary

Service

Pros:

• "Really good atmosphere and service excellent."
• "Our waitress, April, was lovely, recommending drinks we might like."
• "Although portions aren't massive, the quality and flavour mixed with the great service and atmosphere makes up for it."
• "Very fast service, great cocktails."
• "Brought my partner here for a birthday brunch. Our waitress, Diandra, was wonderful, very accommodating, polite and super friendly."
• "This restaurant is really nice, the waiter was really nice answering our questions and giving us really good recommendations."
• "Had an absolutely brilliant time Diandra was amazing really made the visit a pleasant experience definitely coming back for another bottomless brunch, great cocktails great food and a great waitress."
• "I highly recommend this restaurant, as food here is definitely very tasty. Staff, including management, are helpful, caring, and friendly towards customers."

Cons:

• "I met my friends on Saturday evening in Turtle Bay. The food was good, the atmosphere nice, however, it was not possible to talk, we had to shout over the noise and too loud music."
• "I loved this place but what stops it from getting five stars is the following: the person who greeted us who I am assuming was a deputy Manager or Manager was confrontational and got my shackles up immediately."
• "Food was very nice that I recommended them to our company dinner. I think they do not have sufficient staff but otherwise they are friendly."
• "Firstly - as a regular google reviewer you guys have so many suspicious reviews."

Food Quality

Pros:

• "Food was amazing (bit hot for me but still tasted great)."
• "We were very impressed with the food and service."
• "Loved this restaurant and highly recommend a visit. Although portions aren't massive, the quality and flavour mixed with the great service and atmosphere makes up for it."
• "Great bottomless brunch. Me and my friends ended up going through 12 drinks each."

Cons:

• "Food was cold, mushy and overcooked. Goat was extremely tough and inedible."
• "The chicken though well cooked was extremely under-seasoned (nowhere near enough salt) and tasted baked not grilled."
• "Have had two great experiences with bottomless brunch but our last one was so slow! Took us 30 minutes from sitting down to get our first drink."
• "Your new menu has a serious flaw in it. Previously all vegan dishes were marked with VG. The Carribbean Katsu Curry is marked with VG, and doesn't mention meat in the title, so I ordered it."

Atmosphere

Pros:

• "Really good atmosphere and service excellent."
• "The atmosphere is vibey, electric and perfect for any setting."
• "A great experience at turtle bay.. Liam made it a great experience, kept all drinks topped up as well as having a laugh made the whole experience super summery."
• "Love turtle bay but the service was slow, we had to call the waitress over a couple of times. Great food. Not too happy that we got made to pay an optional service charge as we all agreed it wasn't worth paying."

Cons:

• "It was a nice first time trip and I would recommend this place, especially if you like spice as there are some great dishes to choose from. But word of warning, BE CAREFUL WITH THE BOTTOMLESS BRUNCH!!!"
• "The ambiance is cool, but the service was poor, the waitress was talking to a group of her friends sitting at another table and it took too much to get tab water or the food."
• "Admittedly, this was our first time visiting therefore we didn’t necessarily know what to expect. The atmosphere is perhaps the worst that I have dealt with in years, I had to shout so loudly just for people to hear me."
• "We came in for a few cocktails. Had a lovely experience, servers were very welcoming, even though we were just stopping for a few drinks and they were relatively busy."