Heavenly Desserts Marylebone Reviews Summary

Service

Pros:

• "Services was fantastic and very fast."
• "Staff were prompt to seat, greet and served us with a warm smile even at 10:30pm."
• "10/10 for customer service, the 2 ladies that served us were very welcoming and friendly."
• "Really good customer service and the dessert was delicious!"
• "I had a wonderful experience at Heavenly Dessert, thanks to Kevin's exceptional service."
• "Our server Paige was lovely and very welcoming."
• "Our waitress Neha was incredibly sweet and extra accommodating to my nut allergies."
• "I had such an amazing we were here for a friends birthday and Paige one of the waitress was very nice, polite and friendly."

Cons:

• "Ok, I tried the gluten sensitive waffle and was disappointed; it was not crunchy at all."
• "The waiting time to place our order and receive our desserts was somewhat lengthy, which tested our patience."
• "We had to wait 40 minutes to be served because there were only 2 staff members."
• "Open arrival staff don’t seem welcoming and just stare at you."
• "Terrible service, there were only 3 people at the place and they already had the desserts, we ordered and the staff took 27 minutes to make a 2 brownies."
• "I was very disappointed with my visit. The crepe was not cooked properly, it was doughy and very thick."
• "One of the best dessert places ever! However, there is a real problem with tiny flies... in fact several of them kept sitting on our desserts."
• "I didn't have a nice experience due to half cookie served one of the shots smelling and tasting like it's been soaked in petrol or dilutent."

Quality of Desserts

Pros:

• "Everything seems to be made with craft and not like other desert places that seem to unpackage and plate."
• "Here everything seemed of a much higher quality and freshly prepared."
• "I tried Belgian chocolate with hazelnut and pistachio and they were super delicious."
• "This time I tried dark chocolate and pistachio cookies dough. It was so delicious, with a crispy outer texture and rich content with melted chocolate chips inside."
• "The waffles were crispy, the chocolate sauce and pistachio sauce were not too sweet."
• "Super impressed with this dessert place! It’s beautifully decorated and the desserts are AMAZING."
• "I been here a couple of times and love it🫶🏼This time Sevin served me and as a new waitress she was great!!!"
• "Delicious desserts and fantastic service. We got the milk chocolate and pistachio croffle which was delicious and a strawberry cheesecake."

Cons:

• "However, the overall cost was on the higher side."
• "The croffles were light and you can customize the toppings too. The custard is delicious on the waffles with fruit. The icecream is really good too!"
• "Tried a couple of their most popular dessert options. The chocolate and pistachio fondant was decadent, and paired with the pistachio ice cream was a dream!"
• "Steer clear of the tea, though - it’s a bit disappointing compared to the rest (literally a teabag and a cup of hot water, and it’s expensive)."
• "The only thing i will add is that pistachios waffles need more sauce as they were quite dry."
• "Ordered the Sakura & lychee seltzer and Yuzu & passionfruit tonic which are pretty refreshing after having the desserts."
• "The dessert was supper good! The server, Annam was sweet."
• "Food was delicious and decadent! We had the tapas set of 5 desserts and tried the brownie bites (decadent), mango mochi (delicious, definitely recommend), cookies and cream mochi, s'mores mini tart (good if you like marshmallows), and the raspberry and rose macarons."