Address: 493 Kingsbury Rd, London, NW9 9ED, United Kingdom
Phone: +442082042629
Rating: 4.5
based on 175 reviews.
Food Quality and Variety
Pros:
"Surprisingly the gelato was actually at the right temperature, the cookie dough was sweet but not sickly."
"Decent portion sizes and good quality, the service is very good every time I’ve been here."
"Desserts taste just as delicious as they look."
"The food was very good - try the croffles and nougat ice cream."
"We tasted the craffle which is the fusion of a French croissant and a waffle, and the milk cake. Both were very delicious, made from quality products."
Cons:
"Double chocolate cookie dough cost me £8.95 however the portion size was slightly bigger than a single maryland cookie."
"Crepe was below average."
"Cookie dough arrived stone cold."
"We ordered crepes with chocolate and strawberries, cookie dough and waffles. But it was cold when it arrived and the crepe got stuck on the grease paper inside the box. So I couldn't really enjoy it."
"My blueberry french toast was pretty much burnt and resembled croutons if anything."
Staff and Service
Pros:
"Friendly staff as well. I will return."
"Our server, Mansoor, was extremely polite and cheerful."
"The manager is so friendly and accommodating."
"Upon Entry I Was Greeted By Young man Called Sudaysi Probably the most polite greeting i’ve had in a long time."
"Good to get your family in, lovely staff and amazing service."
Cons:
"My only issue is the staff every 5 mins keep asking is everything ok do you need anything it’s a bit overkill."
"Contacted Heavenly Dessert Kingsbury however they weren’t interested… Avoid."
"The cost of a new cup of tea is pennies but we got a whole lecture."
"Havenly dessert has been one of my favourite dessert places in London but now they have lost that charm. I went to have desserts their today and what I saw is unbelievable. I found hair on my plate."
"The bananas were raw. The strawberries didn’t taste right. The waffles were also way tooo hard."
Ambiance and Decor
Pros:
"Lovely place for desserts. Great decor. Well presented food."
"The actual location is nice and clean with lovely decor."
"The ambience is very lively and decor is so modern."
"Lovely interior, comfortable booths and seating."
"Very elegant and tasteful decor."
Cons:
"Just another Asian dessert shop."
"The lights were too bright for me."
"It's a well placed location with good seating and standards of hygiene and cleanliness. However, there are a lot of negatives for me."
"The cooking area was appalling, dirty and unhygienic."
"Being there this evening, the manager was trying to please everyone but she was the only person in the whole place. The rest of the staff were moving in the kitchen very slowly 🐌 without knowing what are they doing."
Price and Value
Pros:
"Prices were reasonable too!"
"Highly recommend visiting this place & very affordable with great portion sizes!"
"The price is great too. Not over expensive at all."
"Its delicious and reasonably priced too."
"Prices are fair and I can’t wait to go back again soon!"
Cons:
"Completely overpriced, rip off, poorly presented and terrible value for money."
"Very Disappointed…😰"
"For the extremely overpriced items, you don’t really get much."
"Felt it was a bit expensive but worth the price."
"Large selection to choose from, even though it was busy the desserts did arrive in a reasonable time. The only downside is the prices on the soft drinks…"