Damn Dirty Bikes Reviews Summary

Customer Service

Pros:

• "Carl and the team were awesome from start to finish."
• "He fixed it there and then and didn’t charge me an arm and a leg either."
• "Mr Paul is amazing. He fixed my bike for very less, literally charged me nothing."
• "Paul did a fantastic job and got me bike in good riding order."
• "Paul delivered the bike to my place, also, Carl is helpful to keep messages the status for new bike delivery and replacement part states."
• "Paul who really is an expert with bikes and clearly has a great passion for them."
• "Paul is a very friendly and helpful chap."

Cons:

• "Absolutely rude customer service close to none."
• "Even before I finished asking, his response was we fully booked we fully booked."
• "As I stood there to ask, if I can get myself booked in he totally ignored me."
• "Would never use this shop in a million years a big con artist."

Quality of Work

Pros:

• "Got me fixed up in 2 days and gave the bike a full service, now running like new again."
• "Paul did an outstanding job and my bike works great now."
• "Paul sorted an issue with my partners Scott Electric bike."
• "Highly recommended for anything bikes."
• "The bike goes like a dream. Very satisfied with the work and will definitely be returning for accessories or repair."

Cons:

• "Charged £50 for a brake bleed, as my new pads were sticking!"
• "Thought I’d take a look at the breaks before I set off and noticed the safety-retaining clip hadn’t been replaced!!!"
• "After a ride at Cannock, a clean of the bike, I noticed there are screwdriver dents all over my calliper housings."
• "This happens when the proper tools are not used to prize apart the callipers!"

Knowledge and Expertise

Pros:

• "An approachable man with a lot of genuine knowledge."
• "He is truly an inspiration for young generation and a real positive reflection of great British."
• "Thanks to his experience and knowledge, he managed to get the original one working in no time."
• "Only can say new bike and setup perfectly."
• "Paul is a top bloke, really friendly and knowledgeable."

Cons:

• "Would never use this shop in a million years a big con artist."
• "Quoted £100 to fix my bike the chain was messed up took it to another shop on ladypool road they did the job for £15 absolute disgrace."

Price and Value

Pros:

• "He fixed my bike for very less, literally charged me nothing."
• "He managed to get the original one working in no time."
• "Paul delivered the bike to my place."
• "Got me fixed up in 2 days and gave the bike a full service, now running like new again."
• "Paul is a very friendly and helpful chap. I got my bike clamp repaired very quickly, the price was very reasonable."

Cons:

• "Charged £50 for a brake bleed, as my new pads were sticking!"
• "Thought I’d take a look at the breaks before I set off and noticed the safety-retaining clip hadn’t been replaced!!!"
• "Would never use this shop in a million years a big con artist."
• "Quoted £100 to fix my bike the chain was messed up took it to another shop on ladypool road they did the job for £15 absolute disgrace."