Jai Ho at the Coppingham Arms Reviews Summary

Food Quality

Pros:

• "Amazing food full of flavours."
• "The fish curry we ordered was really nice, a bit fishy but well seasoned and we absolutely loved the biryani."
• "The curries were wonderful."
• "Very flavoursome, authentic food."
• "Considering the quality of the food, the prices are excellent as they're on par with your average Indian restaurant."
• "The food is amazing, even better now than what I thought was already excellent before the lockdown."
• "The tender lamb buna and chicken Karahi with burst of flavours in your mouth."

Cons:

• "Balti and Chicken tikka Massalla looked and tasted exactly the same, like tomato soup."
• "Food was very good, though on this (single) occasion it was not exceptional."
• "Very disappointing considering you can get a much much better curry at another locally for far cheaper."
• "The last 2 times I've been there I've been served 'gristly' chicken."
• "There's more seasoned oil in their food than a BP petrol station."
• "Super dry and tough."
• "Food tasted like mac Donald's trying to produce India dishes."

Service

Pros:

• "Lovely welcome and fantastic surroundings and decor."
• "Staff were very attentive and lovely here."
• "Suresh and team looked after my party of 25 without making us feel like hard work and provided delicious food which the team are still talking about."
• "Both Food and Service were excellent."
• "Staff are very good and the owner pays great attention to detail."
• "The staff have always been attentive when we visit."
• "Staff were efficient, friendly, and accommodating."

Cons:

• "Entered the restaurant to a very grumpy man at the bar."
• "Management and staff are very racist."
• "When we complaint to the management, their attitude was not to come back again."
• "Manager eating his dinner, (chips on a plate) under the counter, as we walked in. Not a good look!"
• "The staff were good but not enough attention when clearing plates and refilling drinks."
• "Not great service, requested to sit outside before seating and was just told no."
• "Rude staff were not welcoming of children."

Price

Pros:

• "Food is well priced and portion sizes are great."
• "Considering the quality of the food, the prices are excellent as they're on par with your average Indian restaurant."
• "Prices were so reasonable."
• "The beer was cold and great value for money."
• "Not very expensive."
• "Excellent value for quality food."
• "Whilst other restaurants are cutting back on portion sizes and increasing prices, Jai Ho is doing neither."

Cons:

• "I feel the price paid was a little expensive (over a 1/3 more expensive than any other Indian takeaway in Horley)."
• "The prices they charge they should be all smiling £4.00 for a bottle of tepid water, and bottles of Cobra beers at extortionate prices of £6.00 each."
• "I was in shock to know that they are charging £4.25 for a pint of diet coke and £3.50 for a little chutney!"
• "Crazy prices, charging almost £9 for special rice, poppadoms were a pound each and the sauces £3.50."
• "I had King prawns at £12.95 (there were 6 Prawns) that's £2.00 each and not all that special."
• "Charged £6.50 for bottle of beer."
• "Chappatis are an eye watering £3 each!!! Not good enough to warrant such rip off prices im afraid."

Ambience

Pros:

• "This was our 2nd visit at jai ho after a year. Had a party for our little girls 1st bday at the outdoor deck."
• "Nice, warm and lively place."
• "Great Ambience, attentive staff, extensive choice of vegan and vegetarian dishes."
• "Love the spacing which isnt always the case these days where you usually find yourself crammed in and bumping elbows."
• "Nice layout, with nice blend of natural and artificial light."
• "Very nice authentic Indian food with great ambiance."
• "Ambience is quite good."

Cons:

• "The restaurant was nice shame there is no aircon."
• "Loved the outside seating, but did not sit there because of the poor weather."
• "The restaurant has red lighting inside, which was a bit too intense for my liking."
• "The atmosphere is too dark and there’s not enough people to give the place an atmosphere."
• "Need music while it’s busy as all you can hear is people talking and a lot of noise."
• "Atmosphere was dead extremely noisy, no background music and staff looked rushed of their feet with minimal customer interaction refused to pay service charge."
• "Bit cold sat near the door."