Address: Level St, Brierley Hill, DY5 1UA, United Kingdom
Phone: +44138477004
Rating: 4.1
based on 136 reviews.
Value for Money
Pros:
"Scallywags is much better value for money."
"£3 for all that. bargain."
"Food and drink is well priced not paying stupid money for a coffee which is a change."
"Pleased with the value for money and food choices."
"The price of the tea was comparable to other coffee shops and food prices were very reasonable."
"Absolutely love this playcentre. Prices are not extortionate like other playcentres and the coffee actually tastes like proper coffee!"
"Food is great and not to badly over priced."
Cons:
"Expensive for food and no one to supervise the kids party."
"The drinks are well over priced, so have a drink before you go."
"The majority of food they supplied was left and people are the birthday cake my Daughter provided herself."
"When it came to food i was told nuggets n chips pizza chips. on the day we was given nuggets and chips. and very small portion."
"We ordered food which arrived cold and there was no chicken in the wraps."
"The baby/toddler section... This bit seriously needs a good clean and a complete makeover with things for them to actually play with."
"Wouldn’t bother waiting your money. Booked online and was very disappointed."
Staff and Service
Pros:
"Tracey was fantastic with interacting with the little ones particularly with nursery rhymes and well-known interactive songs and the staff were friendly."
"The staff are friendly, very helpful and made sure that the children had a wonderful time."
"Took my niece to her friends party here was very impressed especially with the staff they were very polite and did an amazing job Charlotte and kieran."
"Charlotte was our host & we were very impressed, she interacted with the children & all the parents."
"All the staff are friendly, I will certainly be continuing to use scallywags from now on."
"Brad and Charlotte were ace, running round with the kids and the nerf guns!"
"Staff always friendly and welcoming and happy to help."
Cons:
"Staff are incompetent and allow other parents to be aggressive to one another and don't try to deflate the situation."
"Very disrespectfull staff... I had to walk out with 3 kids crying for their meal."
"Unfortunately staff wasn't very friendly when we first arrived, kind of first bad impression at 10 o'clock in the morning."
"There was an extremely rude member of staff who I could only describe as to Miss Trunchbull from matilda."
"However no one told me about the two and a half hour parking limit."
"I felt as the place wasn't kept clean, because the rides that were available were almost black with dirt and could do with a good scrub."
"The place itself was dirty in some areas and the toilets were untidy won’t be visiting again."
Cleanliness and Maintenance
Pros:
"The place was immaculate, all of the parents commented on how clean and bright the place is."
"The place is immaculately clean."
"Clean, toys are in good condition, nice amount of separation between toddlers play area and bigger kids areas."
"I was happy to see the staff cleaning when they could, but reinforced by the general cleanliness of the toilet facilities, soft play and elsewhere."
"Everything was really clean. Well done Scallywags!"
"The Soft Play Area is clean and looks recent refurbished."
"The place itself is clean and tidy and the toilets are too."
Cons:
"Had a string smell of urine while we were there."
"SCALLYWAGS SOFT play is quite small, dusty and tends to be overcrowded on busy days."
"Although it’s tired and dated inside and pretty dirty."
"Visited here i walked in the smell was disgusting staff standing round doing no work place looked filthy."
"All the toys in the toddler area were also dirty looked like this place has never cleaned."
"I came here today so excitedly with my son for a play. However was told that i could not stay as I had to book online an the session was overly booked."
"Never again will I visit this place, I'd recommend ZigZags on Venture way over scallywags any day."
Facilities and Activities
Pros:
"Our son (Luca) had an amazing party there today. His friends and family loved every second."
"Just want to give this company a gigantic thankyou for saving the day for my sons 4th birthday."
"Really nice place. Nice under 3s bit that is fun."
"Huge play area for older kids thats really fun."
"It's great for kids so many things always going on not just soft play."
"Had a swat party for my sons 6th birthday, got to say it was the best party ever!"
"Great toddler village up to the age of 3 & separate area for older children. Fantastic area for little ones to play and meet others. Ball pits, slides and football areas."
Cons:
"Expensive for food and no one to supervise the kids party."
"There are better soft plays in the area than this- furniture and soft play equipment looking tatty and tired, in need of updating and a bit more variety."
"I’d like to support Scallywags as it’s in my home town, but I feel it could do with a couple more activities for kids."
"It wasn't a fun filled event, it consisted of 2 activities."
"Soft play area for all ages, lots of space, games for kids etc."
"Inside was ok but not too much variety for the kids."
"There wasn’t much she could do or go on just a small area with a slide & a few soft play things."