EL&N London Reviews Summary

Menu Variety

Pros:

• "Lots of choice on menu."
• "They have a wide variety of cocktails, as well as a selection of wines and coffee."
• "There are always a few classic dishes available, such as the roasted chicken for two and the grilled octopus."
• "The menu changes regularly, but there are always a few classic dishes available."
• "The menu is nicely explained and has pictures."
• "The variety of unique coffee drinks, they taste good as well."
• "We ordered the Breakfast Meze if I remember correctly and honestly could've sat there the whole day and ordered everything off of the menu as it was honestly so lush."
• "The menu choices are original."

Cons:

• "A lot of the options in the menu are not available."
• "The menu is vast - it took me 15 minutes to choose because everything sounded worth trying."
• "You cannot order anything in the restaurant, if you don’t download their app, create an account and give all your personal information."
• "The silly lights they have chosen overhead at the back of the place mean that you can not take a photo of the food because of delayed flickering messes with the camera."
• "The smashed avocado toast that I had did not have any taste to it."
• "The little cakes, though, were delicious, almost too big for the amount of sweetness!"
• "There seemed to be a little confusion amongst the staff as three different people came and asked what I ordered."
• "I ordered the Turkish eggs, which was nice, but not something I would order again."

Service and Staff

Pros:

• "Staff were friendly and prompt."
• "The best place for some amazing pictures. Everyone is so pink and beautiful."
• "The staff is really helpful, a 100 on the banter scale."
• "Everyone was ready to help with any enquiries anytime."
• "The staff were very helpful."
• "The staff is very attentive and we had a good time with friends."
• "The staff - Khadijah, Taha and Katerina - was incredibly kind, helpful and just made our experience incredibly fun!"
• "The staff were smiling all the time, especially Sherwin, who was very kind."

Cons:

• "The service was a bit slow but as soon as we paid they were rushing us to leave the table."
• "The whole experience would be so much better and justify the price more, if the staff would be a little bit happier."
• "The service was poor and we were made to think we were bothering them by being there."
• "Waited ages for drinks to arrive."
• "I don’t understand why is it so busy. I felt like a loss of time and money."
• "Server was rude to my friend about her order."
• "The staff was useless, in no rush whatsoever and took a long time to give us the drinks."
• "The staff, whilst polite, were completely lacklustre and unproductive."

Ambiance and Decor

Pros:

• "It's 100% picturesque! My girls loved it."
• "The right place to go with your friend group."
• "The staff is really helpful, a 100 on the banter scale."
• "Beautifully designed and curated with neon art."
• "The place itself is Instagrammable and cute."
• "The place was so pretty."
• "The atmosphere is really their selling point."
• "It’s one of those places that blew up on social media and for a good reason."

Cons:

• "It’s really hard to find a gluten free pastry in London but glad EL&N have, superb 100 percent for their best seller, pistachio with raspberry and berry cheesecake."
• "The floor was covered in cake that had been dropped and stepped in."
• "This place is kinda different from other cafes around! Theme is full of RGB lights, you’ll actually feel like a modern tech shoppe."
• "The menu's where done off QR codes, order at till and comes to your table."
• "The little cakes, though, were delicious, almost too big for the amount of sweetness!"
• "The glass was cold though. Complained was told it’s made of water, ice and choc powder. Think they forgot the ice."
• "We had problems ordering with the app, you have to pay with credit card and the prices we paid didn't match the prices on the menu."
• "Complained was told it’s made of water, ice and choc powder. Think they forgot the ice."