Chaii & Spice Colindale Reviews Summary

Exterior and Ambience

Pros:

• "The place looks modern from outside."
• "Went there late night for a little snack, The place is spotless, stylish and modern."
• "Arrival experience - really nicely decorated chai place which was buzzing with all kinds of age groups enjoying their favourite chai and/or snack."
• "The ambience is relaxing and you can sit there for as long as you want."

Cons:

• "Worst place that I've visited! From the time I walked in, the ambience was very dead."

Menu and Food Quality

Pros:

• "Wrap and masala chai were good but the bun kabab was not worth the price."
• "It was likely the best chai we had in London."
• "Masala Chai was probably the best in London, the sweetness was perfect and the flavour was amazing."
• "Best Desi cuisine in town. Extremely delicious bun kabab, exactly Karachi taste."

Cons:

• "Asked for parathas, but saw that the parathas were frozen and were not made fresh at the time of order."
• "The chai given to me was not even warm, and it took ~20 minutes to reheat it when I asked them to."
• "The place is well decorated and is good to hangout with friends but service was extremely slow."
• "The food itself and the cafe's / restaurant's seating is very cramped."

Service and Staff

Pros:

• "Staff looks like they are very new, not enough experience."
• "Even more surprising was the fact the owner refused payment for the drinks. Saying this was his way to introduce us to the place and community."
• "Exceptional service from Raja! To ensure we liked his recommendations he let us try first."
• "Staff are very friendly, food is amazing and it’s super clean!"

Cons:

• "Toilets are clean - 3 sinks, 1 toilet. Odd."
• "Staff/owner were nice however perhaps lack a little professionalism with regards to customer service."
• "The place is well decorated and is good to hangout with friends but service was extremely slow."
• "Tables don’t get cleaned till you ask the staff to do so."