Alma Park Harvester Reviews Summary

Staff Service

Pros:

• "Mikey was our server, he was very attentive and efficient."
• "The biggest asset of this place are the great friendly staff who are faultless."
• "Our server Freya was so lovely, informative, chatty and answered any questions easily."
• "The manager clearly enjoys his job and had the venue running like a well-oiled machine!"
• "Our chef Heidi made amazing meals for us."
• "Fern was amazing and served us perfectly and came to check in to see if we were enjoying our meals."
• "Been today with my daughter and was served by Frankie, what a lovely girl, so polite and helpful top marks for her attentiveness."

Cons:

• "And inside the restaurant was absolutely freezing, I don’t know how your staff coped wearing just a polo shirt."
• "The restaurant needs a whole makeover, it feels outdated, the staff team are unprofessional and unwelcoming."
• "Staff seem to be more bothered about chatting then taking care of their customers."
• "Our waitress practically ignored us, through the whole visit and we had to visit the bar to pay for the bill."
• "Service was REALLY slow. We waited an hour for mains, and then waited 45 minutes for 1 dessert and got fed up of waiting so we left."
• "The staff were not welcoming and the manager was rude."
• "Manager was just stood in bar and was very rude, no manners at all, he needs to learn his please and thank-yous and it wasn't just with me."

Food Quality

Pros:

• "Had a lovely breakfast at the Harvester today, the food was great, props to the chef Max."
• "The best part of my meal was the pork belly, everything else was average."
• "Kids' meals were of a good size, salad bar was a nice touch."
• "The steak and kebabs we ordered were delicious thanks Darren."
• "The food we ordered was Bird, Surf and Turf and Ultimate Mixed Grill (both medium rare). The food was cooked perfectly (thanks Lewis) and came out quickly."
• "The food was fantastic, prepared by Heidi, even my youngest ate everything and he's a very fussy eater so that says a lot."
• "The food was delicious (cooked by Andy)."

Cons:

• "The food here has been absolutely dire on our last 2 visits, and now we doubt we will return."
• "Odd bits were cold while other bits on the same plate were hot. But then pigs in blankets were burnt to a crisp."
• "The chicken was dry, chips were uncooked and overall taste was disgusting."
• "The food was freezing cold and undercooked."
• "Absolutely appalling food. Salad bar literally consisted of lettuce, beetroot, pineapple and tomatoes and the stale cobs."
• "Both calamari were overcooked and the garlic bread was okay."
• "Food tasted off, salad was super warm with a slight after taste and mains had a slight strange taste tonight."

Ambiance & Decor

Pros:

• "The atmosphere was warm and inviting. Nice decor."
• "Nice clean decor with salad bar to help yourself with."
• "Everywhere felt clean and welcoming."
• "Greeting was friendly and informative, the restaurant looked modern, clean and well looked after."
• "The restaurant was pretty clean too."
• "The restaurant looked modern, clean and well looked after."
• "Place is always clean and the food is always really good."

Cons:

• "Also big holes in the seats! I have pictures."
• "Some of the seats are ripped and dated. Just needs a little tidy."
• "The outside feels a bit tired and worn."
• "The seats were broken and also doors non locking."
• "The furniture is looking a little tired- the place could do with a bit of TLC."
• "Salad bowls came with coleslaw on them from the previous customer."
• "The venue was freezing and this made the experience uncomfortable I won't be coming again till spring."

Management & Organization

Pros:

• "The manager clearly enjoys his job and had the venue running like a well-oiled machine!"
• "Hope you sort it soon it's a shame because the staff and food was great so it's down to management to sort it."
• "We were greeted and served by Georgia. She was chatty and happy to chat."
• "We were greeted by friendly Staff who seated us promptly."
• "Frankie was super helpful and sorted any problems we had."
• "Thank you so much to Fern and Heidi for looking after us so well, even with all of our allergies!"
• "Staff very obliging about finding a table where the level of noise was less thank you for that much appreciated."

Cons:

• "We were not asked if we had been before (which we had not) so did not know how everything worked."
• "Service very slow. Staff didn't seem to know what they were doing."
• "Avoid visiting unless you have several hours you want to waste eating mediocre (at best) food."
• "The whole staff team, spent most of their time stood at the bar talking and paying no attention to the customers."
• "When we asked for the manager the manager was at the bar laughing and giggling with other staff."
• "The meals are more expensive now which I except with cost of living increases but the quality of the service and the food is not acceptable."
• "Overall a very disorganized pub with lack of staff training and care."