"Great food outlets include burger king, subway, marks & Spencer's."
"Facilities were clean and as a whole the stop has great choice that will suit even the fussiest of eaters 👍"
"A bright and modern services with plenty of choice for food etc including Waitrose, Burger King, Subway, Chopstix, Starbucks, KFC and a W H Smiths."
"Clean service station. Good choice of shops and restaurants for quick food and snacks including Costas, KFC, Subway, Tossed, WH Smiths."
"Had a very nice breakfast from the breakfast bar."
"There’s lots of toilets and they are nice and clean."
"Great place! There’s a variety of food options and different services which are all good."
Cons:
"Service is terrible and rude!"
"Absolutely rubbish. Place is filthy. Nothing open other than a poor WH Smith’s after 10.30 pm."
"Purchased a meal from the KFC which when opened was wrong, told member of staff who was very rude."
"Starbucks the one through the entrance and turn left was so slow because I ordered 2 teas."
"When busy the wait time can be 45 minutes for fast food."
"Motorway services, toilets a little let down at the end of the day, and the food outlets unappealing."
"Disappointed with Harry Ramsden."
Cleanliness and Maintenance
Pros:
"The whole area was clean and tidy, with staff cleaning the tables as people vacated."
"We saw a guy constantly going around cleaning the tables as soon as a customer left."
"Most areas very clean."
"Its clean, the toilets are clean and don't stink to high heaven like other service station companies."
"Toilets were very clean."
"I found this one to be very Clean and well maintained throughout the dining areas and toilets."
"The toilets are plenty and kept very clean."
Cons:
"Stopped here last night (Sunday) at around 10:30pm. Oh how I wish I hadn't bothered."
"Absolutely filthy toilets, used sanitary products all over the floors the bins were overflowing, no soap to wash with, toilet paper not refilled."
"Been here a few time over the past 2 years. Have to say is there a fly problem?"
"The taps looked and felt disgusting."
"The disabled WC floor was very wet around the pan and the flush was broken."
"Plenty of places to sit but chairs dirty with food on them? Why clean just the table?"
"We went to Starbucks worst service ever. Tables not clean."
Accessibility and Convenience
Pros:
"Easy to leave motorway and to rejoin motor way."
"It's really quick to access from the main motorway which is ideal if you're needing a break (or desperate for the loo)."
"Place is not too busy or crowded and easily accessible."
"The place is conveniently located and good for having break while traveling towards Manchester."
"Usually stop here as so easy to get back onto the motorway."
"Easily accessible for disabled parking and entry."
"Good parking and saw a couple of charging points for electric cars near the entrance to main building."
Cons:
"Electric charging points have used half of the disabled parking spaces."
"Nowhere near enough electric vehicle charging points and badly laid out."
"A long way to walk for disabled to use toilet facilities while the renovation works are taking place."
"Beware on re-joining the motorway as the slip road isn't very long and I find visibility not great."
"Only 3 spaces for electric charging points and disabled spaces close to the entrance."
"Welcome break northbound. Warwick services What a terrible services to stop at when traveling by coach No lighting along the so called pathway."
"The HGV parking area is terrible. Huge pot holes and uneven road everywhere."
Customer Service
Pros:
"The staff were friendly and polite."
"The staff are friendly and helpful."
"Warwick services is my favourite in the UK, as a Coach driver we get looked after very well here."
"Compliments to their cleaning staff at this site."
"The lady in the supermarket waited for us to get refreshments, and stayed an extra few mins."
Cons:
"What a complete joke never will i use welcome break service station on the m40 got a fine £60 for parking in the car park by parking eye total scammers."
"The two ladies on the reception desk were spectacularly rude and utterly lacking in any professional or kind manner at all."
"Staff were abrupt and totally lacking in any kindness or compassion for tired people."
"Their treatment of customers in need was truly terrible."
"Absolutely dreadful and rude service in KFC. No food cooked and got ignored when trying to order my food."
"Did not find staff at Burger King helpful."
"The WHSmiths employees could be much more friendly to people."
Pricing and Value
Pros:
"Has a Waitrose which was good, but a bit pricey."
"We had a good breakfast for a reasonable price - seeing it was a service station."
"Good car park capacity with 2hrs free."
Cons:
"Can get very busy and like all Motorway services, a complete rip off for overpriced fuel."
"Fuel is extortionate. Absolutely extortionate."
"As you're a 'captured customer' prices are expensive - fuel, coffee, snacks, etc."
"Clean...but very expensive. A small helping of fish and chips: £10!"
"The prices charged in the shops, restaurants and fuel is ludicrous, be warned."
"Fuel is disgustingly overpriced."
"The food and beverages compared to similar outlets in towns near by are overpriced."