Moto Knutsford Northbound Reviews Summary

Facilities

Pros:

• "It has a car park, toilet facilities and places were you can buy meals and drinks."
• "The hygiene and cleanliness of all surfaces, the size and shape of the basin was outstanding, there was a palpable freshness."
• "Large parking area. A convenient place to stop for a coffee and toilet break."
• "It's pretty much standard m-way services fayre when it comes to 'Moto Northbound' which is a small to medium sized 'Two sided' motorway services, with a MacDonalds, a full-on Costa, a convenience type store with newsagent stuff, toilets, a video game arcade and a rather quiet noodle bar."
• "Toilet facilities are usually clean and pleasant enough to use."
• "Plenty of parking only stopped for a comfort break."
• "The Marks&Spencer shop is particularly good as the staff have been excellent at assisting."

Cons:

• "This place needs a renovation, the seating area is congested, tables were wobbly, the smell of the toilet was across the whole of ground floor."
• "Cleanliness is probably a visual 1 out of 10."
• "Very awkward layout too."
• "Almost no space for parking trucks and very bad accessibility to the truck parking bays leaving trucks sticking out to the road and very tight."
• "Poor signposting for caravan parking."
• "Parking is difficult due to poor layout."
• "Dated, dirty caravan & trailer parking is a joke as you have to reverse in & the lanes get shorter & shorter as it's on a bend."

Staff and Service

Pros:

• "The 2 people that dealt with us were really helpful and went out of their way to help us."
• "Would I stop here again? Yes."
• "I would definitely visit again."
• "The staff seemed more interested in sweeping the floor than serving me!"
• "Otherwise efficient and friendly serving staff."
• "Staff at WH Smith North bound are friendly!"
• "Just popped in for a quick coffee and a snack on a long journey, went to Costa, fantastic service from Fabio, very quick too!"

Cons:

• "Bought an electrical product from the garage turned out to be faulty tried to return it on my next visit (2 days later) totally refused to swap/exchange it."
• "Confusing to get in because of road works."
• "Very bad service do not come here worker was very rude and did not give me all of my order."
• "You could smell toilets when you enter the place and when you actually go in the men's toilets it was like the toilet scene from train spotting, GROSS."
• "Never a pleasant visit to this services on the M6 which is old and very tired."
• "The whole area stinks of sewage."
• "Staff were looking around and seemed uninterested in the customer's."

Accessibility and Convenience

Pros:

• "However there was a 2 person lift for the disabled to access these."
• "It is an ideal location being approximately half way from my home in Glasgow and the places I visit in Essex and Cardiff."
• "Easy on and off from the motorway, good sign posts, easy parking with good big spaces."
• "Not a huge service station, so it is easy to find parking as not so popular as the bigger service stations."
• "However I would still recommend a visit to Knutsford Moto Services on the M6."
• "Stopped for a coffee at Costa on the way home after a long drive."
• "I am severely disabled and often rely on other people for help, I visited Knutsford South on the morning of Monday October 12th, due to my limited mobility o asked a kind passer by if they could possibly ask a staff member to assist me. Within minutes a lovely lady in a blue vest appeared to see how she could help."

Cons:

• "Disabled access is via a small lift."
• "Everything is SHUT DOWN ... you can't get a sandwich or a COFFE but you Still need to work for delivering their GOODS every SINGLE day of the year."
• "The accessible toilet was the furthest away from the entrance, at the end of a corridor which seemed very strange."
• "Service stop, the entrance signs are a little confusing I ended up in the truck stop parking."
• "Tired, tatty services with the most awful loos."
• "Quite a small services area with a tiny branch of Costa that is take-away only and has a very limited menu."
• "Toilets were filthy and the place was full of what can only described as loud, drunken louts on way to Blackpool."