wagamama uxbridge Reviews Summary

Food Quality

Pros:

• "The food is very good and healthy and the staff very attentive and helpful."
• "The food was amazing and it didn't spill out if the container or bag."
• "Food... was amazing!! Best Raman and Pad thai."
• "Food was amazingly delicious."
• "Pad Thai with chicken and prawns. Delicious, hot and tasty. Big portion."
• "Always fresh cooked good healthy food."
• "The food was so incredibly hot and fresh with sensational flavours!"

Cons:

• "Food was so weird. Yakitori was really weird and cold."
• "The last 3 times the noodles have been terrible, so overcooked I don't imagine i'll order again."
• "Chicken Katsu is hit or miss - 80 per cent of the time I’d say it is miss sadly."
• "The food was absolutely dry."
• "Chicken in the Teriyaki rice had a typical odor from the tainted meat."
• "Noodles were like Italian spaghetti..."
• "The food at this particular branch is very underwhelming and bland."

Service

Pros:

• "Throughout the dinner, the waiters were always nice, kind, professional and delivered a quality service from when I entered until I left."
• "I received good, friendly and fast service."
• "Service was excellent. Our server was really accommodating and moved our table twice as we tried to dodge the many flies in this branch!"
• "Service was soooo on point!"
• "Neil was very professional and made my friends and I felt welcomed and valued."
• "Service was always quick."
• "The service was excellent, the staff were polite and helpful and attentive."

Cons:

• "Absolutely disgusted with the treatment myself and my family received from the staff and management at Wagamama Uxbridge this evening!"
• "Customer service yet again in London is ZERO."
• "The service is awful, I was there with my wife and children, they forgot my order."
• "even when they're busy and forget about you...so you wait for your food for half an hour still won't come."
• "However the service wasn’t great. We understand not all the food came at the same time and you are been told from the beginning about it when you order everything. But two of the sides (chili squid and miso glazed yakitori) arrived 30min after I finished my main meal."
• "The one and only time I’ve ordered delivery took A LOT longer than originally stated."
• "Horribly slow and bad service where one has to wait 30 mins + for spoon/sauce."

Value for Money

Pros:

• "Have tried most of the dishes - always very tasty, decently sized portions and very reasonably priced."
• "Good value for money."
• "Pretty good food. Short menu and quick & fresh. About £15 a head at lunch, £20 for dinner, depending on drinks."
• "Lastly a decent Americans and a very reasonable price for the quality and quantity."
• "Good prices too. So we'll be going back, at least until they take the screens away again."

Cons:

• "I never paid 2 bowl of rice so much!!!"
• "Wagamama is slightly over priced for it's portions and doesn't taste authentic."
• "What I tell you is out personal experience and what I've heard from employees themselves. Portion sizes have been greatly reduced for cost saving, while keeping prices unfairly high given the average quality of the food."
• "Their chicken catsu curry taste like indian curry! Their food quality and the service is Horrible!!!!"
• "They are getting pricey though, I now spend around 100 gbp each time here."
• "I ordered a Chicken Raisukaree which was served with 5 tiny pieces of chicken, which wouldn't be substantial as a starter even. At £11.45, I found this to be a complete rip-off."
• "Also the chicken ramen was missing the broth and the duck starter I ordered missing the sauce. The food was very very overpriced and tasted cheap."

Atmosphere

Pros:

• "One of the better Wagamama branches - lovely seating area and layout inside."
• "It was amazing lunch with Wagamama, it was pleasant welcome by staff at the entrance, social distancing was well organised by clear view glasses."
• "Really nice atmosphere, always try to accommodate my family."
• "The restaurant is trendy and chic and quite in demand as the long queue proved."
• "Always a lovely trip to the Wagamama branch in Uxbridge."

Cons:

• "Very dirty and bad entrance and waste of space on top."
• "Also was soooo loud."
• "Service okay. Food was very bland. Do not like the bench seating concept. It's intrusive and very nosey and you find yourself having to about at each other."
• "The whole idea of just sitting next to strangers was a bit weird to me."
• "The restaurant is quite noisy to be honest and all tables are shared. Is not really a romantic place."
• "The only downside to this one is the location as it is in Uxbridge meaning that it is quite busy and rather loud."