The Warwickshire Reviews Summary

Staff and Service

Pros:

• "We were greeted by Tiffany and Laura, who were both fantastic."
• "The receptionists on the front desk went above and beyond to help with any needs or extras for your stay."
• "The staff here is as friendly as they come, always willing to go above and beyond to help."
• "Service was excellent, attentive and polite."
• "Richard in the pro shop welcoming and helpful in every way, leaving a positive lasting impression."
• "Staff at front desk are very friendly and always let us in with a smile."
• "The staff were very helpful with questions and queries."

Cons:

• "Food was half an hour late, and the kitchen then closed at 9.45pm!"
• "Also call from management a day later wasn’t very customer building."
• "They never answer the phones prior to arrival and the Restaurant food standard is distinctly average."
• "Sadly staff training needed."
• "Awful awful service. Rude, appalling way of speaking to members."
• "Reception staff need more training as across two days we were told different things."
• "Check in staff not very helpful."

Accommodation and Facilities

Pros:

• "The facade wasn’t what we expected neither was the lobby but when we got into the room it was gorgeous and so comfortable and relaxing!"
• "The accommodation (Room 8) met our expectations with a good sized twin room, comfortable beds."
• "Hotel was lovely and excellent gym, spa etc."
• "Brand new huge gym and pool with lovely spa area."
• "The rooms were modern and well kept with lovely lighting features."
• "Fantastic executive rooms. All areas were spotless."
• "Comfortable modern hotel, clean and well appointed. Really appreciated the spa (steam room, sauna, jacuzzi) attached to the pool."

Cons:

• "Room good size but looking onto Black flat roof not like inviting photos."
• "Had a few problems with our first room (staying for 2 nights) got a room change and that had 'ants' in bathroom shower."
• "The room wasn't cleaned, there was not enough shower sundries and they didn't even take the bins out."
• "The security light is like a beacon of light that lights the whole room at night."
• "Room was absolutely lovely however the bed was two smaller beds pushed together, which I have never been a fan of."
• "Second room had a shower that didn't maintain heat."
• "First the room, very small and just one small wardrobe with hardly any room to hang or store clothes."

Golf Course and Recreation

Pros:

• "Loved the location. So much to explore didn’t even bother with the gym just went for a run outside."
• "The golf courses were excellent all round."
• "Fabulous golf course. Played the Earls course which is the longer of the two courses at the Warwickshire, the other being the Kings course."
• "Golf course was beautiful, clearly very well maintained."
• "Stunning and worth the money. Course is immaculate and golf club staff very helpful."
• "Both golf courses were challenging. Preferred the Kings course - more open, more water."
• "The courses are absolutely lovely, the Earls being particularly pretty."

Cons:

• "Unfortunately too much traffic on the course every day lets the course down."
• "Nice place and course, but badly managed, clearly focused on profit over customer enjoyment."
• "Went today as 3 ball £45 green fee as a visitor for a front 9 on earls course that played terrible balls plugged so bad in fairway we ended up losing a fair few each."
• "Quite punishing if you're not accurate. We spent too much time looking for balls in the first and second cut rough."
• "It’s an OK course (not in great condition but has some nice features) the problem is they’re so keen to cram as many people as possible through it you take forever to get round."
• "However, the King's is set up for buggies and there are significant walks between green and tee and the biggest problem is the speed of play."
• "Totally waterlogged and should have been closed."

Food and Dining

Pros:

• "The food is delicious, the service is outstanding!"
• "Breakfast was fine but the evening meal was only average - not up to the standard of 4 star hotel."
• "Food was excellent, very tasty and bar prices were reasonable."
• "The food was very nice and a good range of drinks were available."
• "Food in the hotel was very good."
• "The food was fresh and the service was friendly and relatively fast."
• "Breakfast was self serve and tasty."

Cons:

• "The main (steak for both of us on night one), though perfectly cooked by Ben, was full of gristle and not pleasant to eat."
• "I had a club sandwich for dinner which was not great, dry chicken and no sauce/butter."
• "The food was bland and average."
• "Something needs be done about the eating areas though. Look and feel like a bar. Zero atmosphere."
• "Breakfast was a disappointment."
• "The only thing was the bacon at breakfast was a bit overcooked and so were some of the sausages."
• "Food was excellent the chef always never disappoints, great portions too and served nice and hot."