Minworth Club & Lodge Reviews Summary

Room Quality

Pros:

• "Rooms are clean large and modern."
• "Rooms were in fair to good condition nothing mind blowing but considering the price of an overnight stay I highly recommended this lodge."
• "The room was ready a little earlier than originally thought it would be so that was great."
• "Food was lovely, staff were friendly and the room itself was a great size."
• "Room was clean and well presented"
• "Room was really comfortable and clean"
• "Rooms are very clean and well serviced."

Cons:

• "the shower room ceiling was mottled with what looked like mould"
• "rooms were filthy"
• "place is unclean, carpets are filthy"
• "Visible mould and flaking ceilings."
• "The room we paid for was in my opinion of poor standard cold and damp."
• "Bed wasn't too comfortable and had a broken spring on it."
• "shower had not been cleaned, towels were dirty"

Staff and Service

Pros:

• "staff are amazing so friendly and helpful"
• "staff were brilliant and easy going"
• "Staff seemed really happy and helpful."
• "Service pleasant and staff helpful"
• "Staff were very friendly and helpful"
• "the lady behind the bar was amazing and really helpful"
• "Fantastic staff who greeted us on arrival"

Cons:

• "The manager was very rude, bouncers argumentative for no reason and staff overall were terrible."
• "Bar lady was rude about it saying, 'call the police then'. Will never be coming here again."
• "staff were sitting in the office"
• "Service was terrible no one was there to take orders"
• "Staff were aggressive and confrontational with one male member of staff pushing party goers."
• "staff are extremely rude unhelpful"
• "staff were also incredibly slow and just didn't seem to care"

Facilities and Amenities

Pros:

• "Great value breakfast menu."
• "Nice clean room, large carpark."
• "Nice food and drinks selection from the bar"
• "Great little local bar, has 2 massive rooms, also a massive outdoor space for party's."
• "We hired the large function room - brilliant, own entrance with disabled access."
• "Very spacious frontage and beer garden"
• "Spacious beer garden with a kids slide and sandpit"

Cons:

• "No known fire exit"
• "Wi-Fi speeds were incredibly slow."
• "The room was far too hot and windows were not allowed to be opened, no air conditioning"
• "Toilets were disgusting and there were no glasses so we were drinking out of plastic cups."
• "The outside push button security door from the patio did not autoshut and remained ajar"
• "No WiFi although they state it’s available in each room"
• "The crude lock on our door... made us uncomfortable with security or lack thereof"

Value for Money

Pros:

• "Rooms were in fair to good condition nothing mind blowing but considering the price of an overnight stay I highly recommended this lodge."
• "2nd time there for breakfast well worth the money I have booked my parents to stay next week and we asked the barman if we could see the rooms he went out of his way to help us and answered all our questions great service."
• "1st thought were ummm not good. How wrong could i be very warm welcoming, bar price very reasonable, food excellent at a good price."
• "Booked in hear for one night facilities are a lot better than expected for price. Will use this more often if available."
• "I was also able to book a nice double room for £45.00."
• "Fair price travel lodge with exceptional service, extremely accommodating and friendly staff."
• "Great prices all round"

Cons:

• "Absolutely terrible, booked months in advance for one night for crufts in The nec."
• "Don’t waste your money hiring a function room, it’s over priced, the staff are awful and your party duration appears to depend on the managers mood."
• "wouldn't rate highly at all. Recommend avoiding!"
• "The price was a little high for what you get"
• "Despite the room being free to hire, and only paying for food and drinks, it still wasn't worth the money"
• "Service is shocking, only used 1 room charged us for 2 refusing to give us refund"
• "Over priced drinks."