Notcutts Woodford Park Reviews Summary

Food Quality

Pros:

• "The food quality is always good lunch and breakfast."
• "Sandwiches and lunch selection is fresh and delicious."
• "The food was really lovely."
• "Lunch was absolutely lovely. I can honestly say the eggs Benedict were the best I have ever tasted."
• "Excellent selection and everything is very tasty. Vegan, gluten options available."
• "The food was wonderful, but what stood out the most to us was the wonderful friendly staff in the restaurant."
• "A decent amount of choice on the menu, reasonably priced too."

Cons:

• "Food below average. Overcooked poached eggs."
• "Terrible meal, baked potatoes like bricks."
• "The batter on the fish today was so thick it was really too crunchy to enjoy."
• "The food is average."
• "The food was stodgy."
• "Unfortunately the cooked breakfast was mostly inedible."
• "This year there has been a marked deterioration in the food."

Service

Pros:

• "The staff are always super friendly and the food is lovely."
• "The staff were all friendly and really helpful."
• "The service is friendly and nothing's too much trouble for the staff."
• "The staff are extremely polite and helpful."
• "Staff Friendly & Polite."
• "The staff are very helpful."
• "The staff are friendly and exceptionally helpful giving great advice and tips."

Cons:

• "Really, really, really, really bad service in the cafe."
• "Overall service isn't great."
• "The service is very poor."
• "Service at the table is non-existent."
• "The staff were highly inattentive."
• "The service in the restaurant was appalling and arrogant."
• "Service in the cafe is abysmal - especially the Assistant Manager, 'David' who is the epitome of a 'computer says no'."

Facilities

Pros:

• "Lovely garden centre! Big range of coats and outdoor things to browse."
• "Once you are happy with your garden choices enjoy a lunch or coffee and cakes in the restaurant."
• "Fantastic large Garden Centre, caters for all your needs."
• "This place is a cut above the usual gdn centre it's huge... sells clothing.gifts.furniture. Fab cafe lots of seating.although not cheap.food good."
• "Very comprehensive garden centre."
• "Lovely garden centre. Plenty of plants, gardening equipment and furniture."
• "Great garden centre, had everything we needed and a couple of things we did not."

Cons:

• "The disabled parking is unacceptable."
• "No baby changing facilities."
• "They are promoting the sales of hamster cages that are way below the actual size requirements for these animals and all the birds on sale are cooped up in tiny cages."
• "Table not clean and used pots left on table."
• "The cafe is awful and overpriced."
• "The privilege card is no longer valid in the restaurant."
• "What a trek to reach the coffee shop - especially for elderly and people with disabilities!!!"

Value

Pros:

• "Always good value for garden plants and sundries especially with discount cards."
• "Well worth getting the loyalty card saving 10% or even 20% occasionally."
• "The garden centre itself is ok, a little expensive but we've bought various things there over the years and have been happy with the quality."
• "Lovely Big Garden Centre with a huge selection of plants - shrubs - garden ornaments outside the back of the shops."
• "One of the best stocked and well presented garden centres around."
• "Excellent disabled access all around the centre and in the cafe plus adequate parking available."
• "Plenty of parking and easily found off of the road with signs."

Cons:

• "Nice garden centre, but high end."
• "It has become extremely expensive and pretentious with some staff taking a very high handed attitude."
• "Two weeks ago bought 2 packs of summer bedding plants @ £8.99 and £12.99; pretty pricey but hopefully they looked healthy enough. 4 of the 6 pack and now a further 3 of the second pack have DIED!!"
• "Charged £13 for a small burger with a small portion of chips."
• "Prices have increased astronomically."
• "Overall feeling quite expensive especially the retail food sections."
• "Everything seems to be overpriced."

Animal Welfare

Pros:

• "A lovely pets corner with Rabbits, Birds, Hamsters and Guinea pigs available to buy."
• "The lady's were so clear on how to look after them and got us everything to start with, I can not fault them they clearly love their animals."

Cons:

• "Nice enough garden centre in general, but they are not practicing good animal welfare in their pet section."
• "They are promoting the sales of hamster cages that are way below the actual size requirements for these animals and all the birds on sale are cooped up in tiny cages."