Address: 195 High St, Uxbridge, UB8 1LB, United Kingdom
Phone: +441895252000
Rating: 4.8
based on 275 reviews.
Customer Service
Pros:
"It was an absolute pleasure dealing with you both, thank you again I am incredibly grateful for all of your help and support."
"He is always willing to go that extra mile for the customers."
"Everything went so smoothly from start to finish."
"Very happy with the communication from Cameron, especially Charlotte Hood who always answered my calls."
"Really doesn't matter who answers the phone, (and it's always answered promptly) any questions get answered."
"The whole team was very helpful and pro-active throughout the whole process with regular communication."
"I would highly recommend using their services and will do so in the future."
Cons:
"However I did have a few issues with gas and electricity but that was sorted out shortly after arrival."
"Im not familiar with this area and I found renting a property there is extremely difficult compare to central London, people aren't that motivated to help and they only give you one property each time to view."
"Cameron don’t seem to understand how to respond to emails either, I have to exhaust my time and waste lunch times during work to call them and give them a push to action requests made by both us the tenants and the landlord of the property."
"After accepting and during the exchange process I had to deal with Charlotte who was extremely rude."
"Very very disappointed by the lack of work ethic here."
"Every time I would enquire about something, I was told that someone would get back to me but no-one ever did."
"When trying to fix a problem they take ages to reply if it does not benefit them in any way."
Professionalism
Pros:
"I have always gone to Scott Sharples directly as he has proven to be helpful and professional throughout my time as a client of Cameron."
"Scott Sharples from start to finish has been very professional, very hands on approach, knowledgeable in his field."
"Scott builds detailed knowledge collaborating with industry experts, and then takes time to document and explain market trends."
"Very professional estate agents, the best I've used so far."
"He was the most professional agent we have had contact with in London so far."
"The agent and the agency have been very professional."
"Ketan was extremely thorough and professional, unlike other agents he actually took the time to give us a full tour and was engaging with us throughout."
Cons:
"Awful service from Cameron’s. I called to sell my off plan property and spoke with someone called Clive. At first he was pleasant to speak with then not sure what happened but all communications stopped."
"This agency is terrible. I have rented in a lot of places and this has to be the worst of them all."
"So in other words, Cameron is the worst company to work with. I advise you to pass on any letting you see from Cameron even if you really like the flat :)"
"I have had the worst experience ever with them, it's worse than talking to a wall."
"Cameron's simply ignored my videos, did not send them to the developers, and I was expected to deal with it once I purchased."
"At first they appear to be very involved and engaged but it turns out all they cared about was getting the flat out of their hands and for me to pay for it."
"Terrible agency, students beware. We had a leak which we reported and after months of arguing with them, they continue to keep passing off the issue."
Efficiency
Pros:
"He helped me with documents and made sure everything going smooth and fast."
"Scott has delivered everything smoothly & perfectly given a short span of time!"
"The process was paperless, which saved a lot of my time."
"He has really been prompt in his reply."
"Scott has been great to work with and was incredibly efficient to set up our property for rental."
"He managed to get us a Tennant quickly and the whole process was seamless from start to finish."
"Scott in particular has been at all times friendly, helpful and super-efficient."
Cons:
"However, when we request to rent the flat the flat went up from 950pm market price to 1150pm but we were in a hurry as I told the manager in the morning I would like to settle everything."
"The agency then told me the flat was back on the market for viewing, yet they were not being responsive at all."
"Jan2019: trying to find a property in Dec and its mid Jan now, they only gave me 1 property to view so I asked them to contact me when you have other properties to view, no reply at all!"
"Very disappointed with the service. Had an offer accepted to only find out the previous buyer who was struggling with mortgage is now looking to exchange. No update no communication."
"Changing this review as whoever is managing these agents and property managers doesn’t seem to understand how to action urgent issues."
"We have hazardous open bits of furniture around the flat at the moment and it has taken again two weeks and relentless chasing to try to get a handyman out to fix these issues."
"Also very annoyingly I was lied to about access to my flat, and then the snagging was not complete before I entered the flat."