Address: 21 Watney Mkt, London, E1 2PP, United Kingdom
Phone: +442077907318
Rating: 4.9
based on 227 reviews.
Craftsmanship and Alterations
Pros:
"The craftsmanship is very good, you couldn't even tell its been altered."
"Wouldn’t go anywhere else. Have had suit jackets, trousers, jeans and T-shirt’s all tailored to perfection."
"I cannot thank Allam enough for rescuing a dress I just had made which was poorly cut."
"Dress was delivered altered to perfection on time."
"I trusted this shop with my Tom Ford suit for my sisters wedding and they sized it up perfectly for me."
"Had a dress that was a size too big - had two darts put in and the three hems shortened. Excellent job done for a fraction of the price."
"They altered three skirts for me quickly and professionally."
Cons:
"Very bad fixing service for my trousers which caused further damage."
"They killed my leather belt when I took it in to get a new buckle."
"Awful tailoring service. Took a dress in to be adjusted and apart from shoddy work they completely ruined the fabric."
"The alterations they made to my suit pants were very poor, they did not understand at all what I wanted."
"Unfortunately when i came home and tried it on, the hoop fell apart before i finished putting it on... such a little thing but it now mean i can't dance in this skirt."
"The third dress was mended for light tears on the front part of the dress - this was alright but probably not exactly as invisible as I’d hope it to be considering the fabric of the dress and its vintage condition."
"Once asked for additional alteration, such as modifying my sleeves, the employee was very direct and professional and shared my vision was not feasible with the material of the dress."
Customer Service
Pros:
"Staff are really friendly and helpful too!"
"The owners of this store go above and beyond to make their owners happy."
"Everyone there is super friendly and always happy to chat."
"The customer service was amazing and staff were really friendly and welcoming."
"Usain the shop manager was excellent."
"Service was absolutely amazing. The staff were very welcoming and were very professional in the way they did their work."
"The staffs were friendly and understanding of the chain issue on my jacket."
Cons:
"If I have to give this place a -5 star I would less than a 0 star."
"I would advise that you look elsewhere for dry cleaning and alterations as the way they treat their customers is a disgrace."
"I have been a customer in the past. I won't be coming here again."
"The owner has shown very bad attitude and blamed it on me."
"Found the customer service to be absolutely awful."
"They are bad at communicating and told me a false price through the phone and made me pay more in person."
"I am extremely shocked and disappointed by the service I have received from Diamond Tailors and Dry Cleaners."
Pricing
Pros:
"Quality alterations at very reasonable price."
"Very friendly and affordable."
"Price wise it was very reasonable."
"I would highly recommend Diamond tailors and Dry cleaners to everyone, particularly if you are looking for a reliable, professional and impeccable service, all at a very reasonable price."
"They come highly recommended and are very reasonable."
"These tailors are by far the best price and quality I could find."
"The job was really reasonably priced."
Cons:
"They charged more than any other drycleaners that i've been to, so i assumed that they're professional."
"A bit overprice(40£) for the overall work but considering we are in London and the service, I think the price is acceptable."
"Expensive, and not professional. Keep away."
"Their website quotes 'from 6.95 GBP'! Also, I've had the same jacket cleaned at a fancy dry cleaners who are at my office in Canary Wharf for 12.95!!! So they tried to scam me."
"Dishonest business! I went to get a short down jacket cleaned and the guy was like 'it will be 25 quid', my jaw dropped!!"
"Charged for work done not properly, and carried on arguing that I should accept it, with a smug grin."
"Had to go to another tailor who finally fixed this... £40 wasted."