Partyman World Of Play Reviews Summary

Price

Pros:

• "Tea and a cake for £3.00 too!"
• "Great value for money."
• "I think everything was reasonably priced as well."

Cons:

• "£14.95 for one 4 yr old kid to go in the soft play for 30 mins - what a rip off!!"
• "Took my family of 5 to soft play only to be asked for £35 entry fee."
• "They charged £2 for an 8 week old baby who was in a chest harness the entire time and charging per adult feels like a rip off."
• "Very expensive at £25 for 2 adults and 2 children. Would not recommend to anyone."
• "Cost £17 for 2 children aged 2 and there’s nothing for them inside."
• "I don’t know why I do pay £33 for me and for my kids just to play with the slide."
• "Over priced entry when there's hardly anything there anymore, food horrible, chips was ok, nuggets not cooked properly, veg cold."

Cleanliness

Pros:

• "The venue itself is excellent, it has a lovely warm and inviting atmosphere."
• "Came with my boy on the weekend and it was great to see the staff on duty constantly cleaning during all this madness."
• "The centre was clean and the staff friendly."
• "There was so much for the kids to do, it was clean and the food and drinks were fab."
• "Always very clean, definitely worth a visit."
• "Place seemed clean and well maintained."
• "Visited today with my Granddaughter and must say I was very impressed with the overall service and cleanliness of the play area."

Cons:

• "Place was absolutely filthy!! Sticky dirty tables, dirty toilets."
• "Out of all the soft play place I have visited this is by far the dirtiest and most rundown."
• "The carpets had not been hoovered - which is not great when your child is just over a year old and mostly crawls everywhere."
• "It is dark, unclean and extremely overpriced for what is effectively a giant germ pit."
• "Everywhere filthy, mould in soft play."
• "Everywhere we looked was DIRTY, so old and worn out so we stayed some 30mins tops and ran away."
• "A good size soft play for little ones and the staff were friendly enough but my goodness, this place needs a good clean! I have never seen such filth under all the play equipment."

Staff and Service

Pros:

• "Our party host was Nicole. She did a fantastic job with the kids as well as the parents."
• "A wonderful experience thanks to the staff Jen, Shaun, and Alison C. My daughter had a fantastic time, clean area, helpful members, wonderful food."
• "Friendly staff."
• "Visited today and have to say Ethan is absolutely amazing. Honestly words can't describe how great he is."
• "The staff are all fantastic and extremely accommodating, they are all helpful, enthusiastic, welcoming and friendly and make every single visit one to remember."
• "Received amazing customer service from James, who not only made me and my party feel welcome and comfortable but made us laugh throughout our time there."
• "The staff here are lovely and friendly we come regularly my daughter has a yearly membership very good value we do tend to go in the week when it is not as busy."

Cons:

• "Took my family of 5 to soft play only to be asked for £35 entry fee. When we got in the place was rather busy but the staff appeared too busy standing in the kitchen chatting and not keeping the place clean."
• "When I complained to staff, the lady raised her voice and told me to complain with the office."
• "Staff not monitoring the toddler area so overran with old kids, so our daughter didn’t get much play."
• "Staff look unclean and didn't seem to know what they was doing."
• "The staff need training in customer service and anything to make them look enthusiastic."
• "Staff stand around chatting: they should spend more time cleaning."
• "The staff looked tired and overworked, running constantly between the front door and the kitchen."

Facilities and Entertainment

Pros:

• "The venue itself is excellent, it has a lovely warm and inviting atmosphere."
• "There is a lot to keep the children of all ages entertained."
• "Moderately small but well-constructed soft play with plenty to do despite being smaller than some of its competitors. Clean and tidy."
• "The food was lovely - the children certainly enjoyed all the food options!"
• "Very responsibly ran by really pleasant staff and I felt very safe there with my daughter."
• "The food is always great, there's now ice cream available as well."
• "A nice visit over the summer Easter weekend. The kids enjoyed the facepainting and balloon making."

Cons:

• "Felt more like a night club than a children's softplay."
• "It's also physically too small for adults to go around with their children, and normally that's part of the fun."
• "The provision itself hasn’t been maintained over the years, with the majority of their play equipment and mats showing their age with rips and fading."
• "The under 3 section was completely unsafe. Trampoline with holes and hardly any equipment at all."
• "Much smaller than expected. Despite paying for entry, you still need to pay for the small car machines."
• "Most of the equipment is broken and the trampolines are just inflated gym balls underneath a sheet."
• "Play areas are rubbish, the electric cars didn’t work, the bear shop and vortex were closed."