Mystique Piercing Boutique Reviews Summary

Customer Service

Pros:

• "You can tell the piercers genuinely care about their customers having a positive experience."
• "The lovely staff and comfortable environment made for an all-around excellent experience!"
• "Dee and Hayley are both extremely professional, friendly, knowledgeable and super down to earth."
• "Really friendly and professional. I'm quite anxious with needles but they were really patient and helped me relax through the process."
• "I felt very well looked after as a customer and reassured that I was in the hands of a professional."

Cons:

• No negative comments found in the reviews about customer service.

Cleanliness and Hygiene

Pros:

• "The piercing studio maintains an immaculate space and has a comfortable, welcoming vibe."
• "Everything was scrupulously clean and he was very kind and patient!"
• "The cleanliness of the studio and the procedure itself is immaculate, at the level you would expect from a hospital."
• "The place was clean and sanitized and we’ve been informed about everything from the procedure to how to care about the piercing."
• "The premises located in a building with other small businesses was impeccably clean."

Cons:

• No negative comments found in the reviews regarding cleanliness and hygiene.

Quality of Jewelry

Pros:

• "The jewelry sold here is good quality - primarily titanium."
• "Their standard bolts are medical high grade titanium, as used internally for bolts and pins with bones, highly polished to resist scabbing or any complications."
• "Great experience, and great care is given to the design of piercings with jewelry."
• "They stock gorgeous jewellery too!"
• "They have only 5 star reviews for a reason💗"

Cons:

• No negative comments found in the reviews about the quality of jewelry.

Professional Expertise

Pros:

• "Dee is clearly a master of the art and a pro at making sure that customers are comfortable and relaxed."
• "It goes without saying that the cleanliness of the studio and the procedure itself is immaculate."
• "Dee was professional, friendly, knowledgeable, patient and just lovely."
• "Got my third lobes and helix done by a different piercer and it wasn’t healing correctly, then I found Mystique piercing and Dee was very helpful explaining that the wrong jewellery was used."
• "They are also extremely professional in explaining the procedure and after care."

Cons:

• No negative comments found in the reviews regarding professional expertise.

Aftercare and Follow-up

Pros:

• "There’s also a real focus on aftercare and a follow-up session included."
• "Glad they booked us in for a follow up health check as well, first time I see that at a piercer!"
• "I will always go back to Mystique for my piercings! I cannot recommend them enough."
• "They also offer a follow up appointment to check how your piercing is doing which was a first for me!"
• "Lovely piercing studio with great care and attention to piercings and ensuring they heal well and you’re happy."

Cons:

• No negative comments found in the reviews about aftercare and follow-up.