Address: 76 Brigstock Rd, Thornton Heath, CR7 7JA, United Kingdom
Phone: +442086890191
Rating: 4.7
based on 170 reviews.
Agent Professionalism and Communication
Pros:
"Mo is an excellent estate agent, always very friendly, honest and willing to help."
"Danny dealt with us with the utmost professionalism, warmth, and care, making the entire home-buying process a delightful journey."
"Throughout the entire process, Danny was responsive and communicative, keeping us informed and involved at every turn."
"Mo Adnan at Haart has been an exceptional agent. He took over and managed a sale that was in real trouble."
"I'd like to thank Mo Adan and the team at Haart Estate Agents Thornton Health for selling my late mum's property for me."
"Mo Adan was instrumental in finding and securing the purchase of our first house."
"Aswaq Mansour definitely deserves 5 stars. He's been professional, communicative, and considerate to clients."
"Ricky Ramos at Haart estate agents in Thornton Heath is fantastic! He has guided me through from a half idea of a property in my mind to the real properties out there."
Cons:
"Very disappointed as after years of being hassled by Haart to sell, they couldn’t even Manage a valuation with no issues!"
"Dealing with this estate agents has been a breath of fresh air."
"Below expectations, very bad experience. I wanted to rent a flat that I saw with my husband so I booked a viewing. All fine up to this point."
Property Matching and Viewings
Pros:
"Ash had a conversation with me and had been able to pick out the areas I require within a house and their location."
"Mo was able to show me properties which met my requirements compared to other properties I had been shown by other estate agents."
"Ash is very knowledgeable about the current market and has arranged viewings for us keeping in mind exactly what we are looking for."
"I was fortunate to have Shawn show me some properties. I selected 1 and he selected others which complemented my choice and gave me food for thought."
"We saw a property that we were interested in and was contacted by Aswaq Abdul Mansour to arrange a viewing."
"I still can't believe I completed the house purchase within 12 weeks! Aswaq (Ash) was a fantastic agent and very professional and punctual."
"Trai Austin, of Thornton Heath branch... made the viewing process a pleasure & always got back to us regarding unanswered questions."
"I was looking to buy a house and Mo Adan could not have been more helpful. Took me to see various options."
Cons:
"I wanted to rent a flat that I saw with my husband so I booked a viewing... Nobody called me back."
Customer Care and Support
Pros:
"Mo's dedication to his clients is truly remarkable. He went above and beyond to ensure that our best interests were always the top priority."
"Mo and his colleagues assisted with communicating my interest to the seller on a property I was interested in and ensured that I was in the best position for my offer to be accepted."
"Mo has been so incredibly kind and empathic towards us throughout this entire process!"
"It has been great working with Mo, Danny and Lara. Danny was very reassuring when I first met him and very genuine."
"Mo Adan gives exceptional professional customer service. He is very passionate about his job."
"I have been extremely impressed by the continual professional and uplifting service received from Haart Estate Agents."
"I have been incredibly happy with the level of service, expertise & professionalism of Mo Adan at Heart."
"Haart recently sold a property for us. We found Matt, Mo and Tre to be most knowledgeable of the area and helped the sale along for us."
Cons:
"Very disappointed as after years of being hassled by Haart to sell, they couldn’t even manage a valuation with no issues!"
"Below expectations, very bad experience. I wanted to rent a flat that I saw with my husband so I booked a viewing. All fine up to this point."
"Have called a number of times over the last 6 weeks (3 separate occasions) trying to get viewings on properties for sale. Each time I've rung I was told someone would call me back to get these confirmed and not once in 3 separate calls have I been contacted."